[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement...
and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. To note: I did receive the product by mail on 11/13. Per there comment it was a preorder, but it should not have taken six months to fill or me having to escalate it to this. Regardless of all there different excuses. Regards,
Zach E[redacted]
This order was a pre-order at the time of purchase and was delivered to the customer last week
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement...
and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. To note: I did receive the product by mail on 11/13. Per there comment it was a preorder, but it should not have taken six months to fill or me having to escalate it to this. Regardless of all there different excuses. Regards,
Zach E[redacted]