As I was getting out of my car coming home from work today I was met by my neighbor's year old son who had been locked out of his house We realized that today was "bug day" and the tech had probably locked the door where he could not get in I called the Loris office of Ecotec, spoke with the office manager there, and explained that this child was locked out of their condo Not only did she call the tech to have him come back and open the door to let him in, she also called me back to check and make sure the child had gotten into his home What GREAT customer service Thank you so much You went above and beyond to solve this problem!! And also thanks to the tech for turning around and coming back Great great service Thank you!
As I was getting out of my car coming home from work today I was met by my neighbor's year old son who had been locked out of his house We realized that today was "bug day" and the tech had probably locked the door where he could not get in I called the Loris office of Ecotec, spoke with the office manager there, and explained that this child was locked out of their condo Not only did she call the tech to have him come back and open the door to let him in, she also called me back to check and make sure the child had gotten into his home What GREAT customer service Thank you so much You went above and beyond to solve this problem!! And also thanks to the tech for turning around and coming back Great great service Thank you!