Lawrence A Jones & Sons Funeral Chapels

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I did receive the money owed to my family on 7/5/from the funeral home.? I greatly appreciate all the assistance the Revdex.com has given me!! Without your help, I feel this would not have been resolved! Regards, [redacted]

The Funeral Home just received the complaint by email on June 30, I will research the matter and respond as soon as possible

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I did receive the money owed to my family on 7/5/from the funeral home I greatly appreciate all the assistance the Revdex.com has given me!! Without your help, I feel this would not have been resolved! Regards, [redacted]

I did serve the *** *** Family. The bill was paid in full as per our policy. The information/death certificate was passed to the Public
Administrator. The Public Administrator did issue a check and it was received by the Firm on 2/29/2016. My apologizes, I did not know the check came into the Accounting Department, that information was not passed to me. However, I have directed the Accounting Department to print a check to be sent to the family immediately (mailing 7/1/2016) to *** ***, *** *** St, ***, KY 40409 . I also called and verified that I had the correct mailing address. Again, My personal apology, and I have had a conversation with the accounting department to prevent such a miscommunication in the future. Sorry for the inconvenience this cause your family. ** *** **

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I did receive the money owed to my family on 7/5/from the funeral home. I greatly appreciate all the assistance the Revdex.com has given me!! Without your help, I feel this would not have been resolved!
Regards,
*** ***

The Funeral Home just received the complaint by email on June 30, 2016.? I will research the matter and respond as soon as possible

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I did receive the money owed to my family on 7/5/16 from the funeral home.  I greatly appreciate all the assistance the Revdex.com has given me!! Without your help, I feel this would not have been resolved!
Regards,
[redacted]

I did serve the [redacted] Family.  The bill was paid in full as per our policy.  The information/death certificate was passed to the Public...

Administrator.  The Public Administrator did issue a check and it was received by the Firm on 2/29/2016.  My apologizes, I did not know the check came into the Accounting Department, that information was not passed to me.  However, I have directed the Accounting Department to print a check to be sent to the family immediately (mailing 7/1/2016) to [redacted], [redacted] St, [redacted], KY 40409 .  I also called and verified that I had the correct mailing address.  Again, My personal apology, and I have had a conversation with the accounting department to prevent such a miscommunication in the future.  Sorry for the inconvenience this cause your family.  [redacted].

The Funeral Home just received the complaint by email on June 30, 2016.  I will research the matter and respond as soon as possible.