After having our initial salt pool designed and installed in 2010, we couldn't be happier with the pool years later!
Avoid their service department - they have unqualified technicians and have been a really bad experience for us - they charge 200+% markup for parts and demand payment UP FRONT for service calls - we are really disappointed with the service side of Artistic!!! They have hung up on us when we inquired as to why we had to pay multiple times for the SAME repair - and even have techs that tell us on the side to do business with the tech direct and on the side - really a shabby service operation
After having our initial salt pool designed and installed in 2010, we couldn't be happier with the pool years later!
Avoid their service department - they have unqualified technicians and have been a really bad experience for us - they charge 200+% markup for parts and demand payment UP FRONT for service calls - we are really disappointed with the service side of Artistic!!! They have hung up on us when we inquired as to why we had to pay multiple times for the SAME repair - and even have techs that tell us on the side to do business with the tech direct and on the side - really a shabby service operation