Lawnworks

No lawn company is perfect but at least they should respond when you text them. I have consistently struggled to get a response. The latest was for being charged for cuttings that didn’t happen. I won’t use them next year.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: Auggie is a liar and she never talked with my wife My wife does not call the lawn service The offer was for the entire season I refuse to pay them anymore money and will no longer do business with them I don't do business with dishonest people See you in court
Sincerely,
David ***

I *** *** on 8/16/did a service call at this houseI determined the problem was leaf spot diseaseI treated the disease (disease is ramped this year)For retreatment you wait or so days (the bag says14)When I arrived at the house today, 9/2/16 the owner came
out. At the time I didn't know he companied to the Revdex.comI told him I would fix The spots next Tuesday buy breaking the soil, seeding and fert. with fertilizer for seedI told him if I was wrong the grass (I might bring sod) will not grow and if I sod it will dieI would then have to dig some soil out and replace it with new soil

LawnWorks of Joliet sends out prepaid letters.  Mrs. Jordan called in the beginning of the year said she received 2 prepaid letters I gave her the correct amount information.  Through the year I explained to Dave the amount for the year and explain that his wife called and I gave them...

the correct amount.  I sent statements and copies of the prepaid letters.  Dave did not respond to the correspondence.  In late November after Dave receive information from the collection Department, he called very late an left message stating that he will not pay. Dave is aware of the cost because of last years price. We believe that the customer was trying to cheat LawnWorks of Joliet.