I do not appreciate receiving harassing text messages and phone callsThe work was performed on January and MrsMauro was 100% satisfied with the work until I told her I was not the best company to do her lawn maintenanceShe seemed really offended by that and has since continuously asked that I return to finish the photuniaI did return to trim some dead branches but apparently it has not been shaped to her standardWhen I performed the work on January MrsMauro repeatedly stated that she had no concerns over photinia and in fact she didn't care if they were doneI told her I had time to do it and it was a good idea since they were close to the RoofWe agreed to top them as low as possible and I didAs I mentioned I returned to remove some dead branchesI told her I could go back for more shaping Which there is not any more shaping to do as they haven't grown backBut I couldn't give her a time at the momentI am not sure how to resolve this issue other than a partial refund and there is no scarring on her treeAll tree companies will leave trees with minor blemishes that go away after a few weeks
I do not appreciate receiving harassing text messages and phone callsThe work was performed on January and MrsMauro was 100% satisfied with the work until I told her I was not the best company to do her lawn maintenanceShe seemed really offended by that and has since continuously asked that I return to finish the photuniaI did return to trim some dead branches but apparently it has not been shaped to her standardWhen I performed the work on January MrsMauro repeatedly stated that she had no concerns over photinia and in fact she didn't care if they were doneI told her I had time to do it and it was a good idea since they were close to the RoofWe agreed to top them as low as possible and I didAs I mentioned I returned to remove some dead branchesI told her I could go back for more shaping Which there is not any more shaping to do as they haven't grown backBut I couldn't give her a time at the momentI am not sure how to resolve this issue other than a partial refund and there is no scarring on her treeAll tree companies will leave trees with minor blemishes that go away after a few weeks