Law Offices of William F. Riddle

Please consider this letter as official response to your request for case ID [redacted].The management teams at Victory Honda of Muncie and its parent company, Victory Automotive Group, have worked extensively with Ms. [redacted] to resolve her complaint.The alleged breach of customer privacy was handled...

expeditiously with the removal of the Cars.com review in question.1 have spoken to Ms. [redacted] on several occasions; apologizing for the misstep and compensating her financially for the inconvenience through the reimbursement of her purchased Car Doc Membership & Maintenance package ($995.00).Regarding the claimed distribution of Ms. [redacted]' personal information, please see the enclosed screenshot of the original, and claimed fraudulent, Cars.com review. Ms. [redacted]' name, city and state are shared; however, her email address is absent from the review. The review was removed From Cars.com and was isolated to Cars.com.I trust this communication fulfills your request for response. Please contact me should you have additional questions.Regards,Terry B[redacted]Victory Honda of MuncieEnclosure