Complaint: [redacted] I am rejecting this response because:I hVe replies many times with all questions they have asked of meMy transaction record was sent once located and we never headed bsck from youThe original and receipt returned to you and we were advised would be replaced by your customer service team.Below is the credit card transactionThis would have ink ketchup item .You have failed me and continue to fail meI will have to pursue this if not resolved and I don't understand why Lego doesn't want to handle thisI have reached out for many months on this almost a hers now and they have been horrible LEGO SHOP@HOME ###-###-####11/12/2009$ Sincerely, [redacted]
We have contacted the consumer and apologized for the poor experience and compensated appropriatelyThe consumer indicated to be pleased with the solution we offered
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
After reviewing this complaint LEGO systems inchas released the order the consumer placed with his VIP point balance as requestedOur view or policy on not selling LEGO products to resellers has not changed and we stand firm in our decision to not allow this consumer to order LEGO product directly from us
We called the consumer and discussed his compliant The consumer never reached out to us directly and we are happy to say that we will be able to help him and get what he wants!
Complaint: [redacted] I am rejecting this response because:I hVe replies many times with all questions they have asked of meMy transaction record was sent once located and we never headed bsck from youThe original and receipt returned to you and we were advised would be replaced by your customer service team.Below is the credit card transactionThis would have ink ketchup item .You have failed me and continue to fail meI will have to pursue this if not resolved and I don't understand why Lego doesn't want to handle thisI have reached out for many months on this almost a hers now and they have been horrible LEGO SHOP@HOME ###-###-####11/12/2009$ Sincerely, [redacted]
We have contacted the consumer and apologized for the poor experience and compensated appropriatelyThe consumer indicated to be pleased with the solution we offered
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
After reviewing this complaint LEGO systems inchas released the order the consumer placed with his VIP point balance as requestedOur view or policy on not selling LEGO products to resellers has not changed and we stand firm in our decision to not allow this consumer to order LEGO product directly from us
We called the consumer and discussed his compliant The consumer never reached out to us directly and we are happy to say that we will be able to help him and get what he wants!