Laura, Laura Petites, Laura Plus

Initial Business Response /* (1000, 14, 2016/03/15) */
Hello,
Please have the customer provide us with the following information that is on her original and return receipt
Trans #
Date of purchase
Store #
UPC code of the blouse
Thank you
Customer Service Team
Initial Consumer
Rebuttal /* (3000, 16, 2016/03/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The receipt was presented at the time of returnBoth the store clerk and the store manager adamantly kept referring to their "return policy"To that I replied - "it's all fine and well for you to have a return policy of your choosing, however, you still cannot sell defective merchandise."*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Final Business Response /* (4000, 19, 2016/03/22) */
Hello,
Can you please aske the customer when she can go back to the Riocan Meadows store and we will advise the manager of the store to process her return and issue a Gift Card for the full purchase price
Thank you again for your help
Sincerely,
Customer Service Team
Final Consumer Response /* (2000, 21, 2016/04/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***