Last Minute Travel Professionals Reviews (2)
Last Minute Travel Professionals Rating
Description: Travel Clubs
Address: P.O. Box 579, Oxon Hill, Maryland, United States, 20745
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I used Last Minute Travel to book a hotel in New Orleans I got a tremendous deal, a star hotel in the French Quarter for under $per night We arrived at the hotel, there was no problem checking in Our experience was extremely positive
Review: I made travel arrangements with this company to stay at the [redacted] resort in [redacted] Beach, SC from June 29, 2013 through July 6, 2013. However the day before we were supposed to check into the hotel I was notified that due to circumstances outside of their control they have had to initiate a full refund of my payment for these reservations. Furthermore due to a death in their family their office would be closed until July 8, 2013.Subsequently, I contacted the [redacted] directly and was informed that reservations were never made for any of the 4 condo units I had reserved for a total of $5,445. As of today I have not received an email, phone call or any other form of communication from this company. They did not refund my money and I had to initiate a dispute with my credit card company to get my money. This company is a scam artist!Desired Settlement: I would like this company to no longer be able to do business.
Consumer
Response:
I would like Last Minute Travel Professionals to explain why they did not refund my money aftre they said they were going to? Why did they not handle this situation in a "professional" manner and try to find alternative accomodations like their contrcat says they would attempt to?