Lasfit

Dear customer,Thanks for reaching out and we're sorry for the issue.It seems that your car has the compatible issue with LED bulbs. To figure out the issue, can you pls tell us:1. When you install the bulbs, both 2 bulbs work well, right?2. And you meet twice lights turn off when driving?3. There's one bulb turn of or both 2 bulbs?Look forward to your feedback, thank you.

Thanks for your time to read this email.For the case of *** , we’re writing here want to tell what we’ve contacted customer *** and helped her solve the issue.1, For that case, we suppose it’s a complex compatibility issue which is common, especially on Dodge/Jeep/Chrysler vehicle, and we kindly note it clear on our product page to notice customer who own Dodge/Jeep/Chrysler vehicles. Now we processed refund to that order for ***, and provided shipping label, hope she could help to return the bulbs back to us for further analysis and verification. 2, In this case, we replied *** within 24 hours as usual, and hope to get more details from her for troubleshooting, then we’d be able to confirm the exact issue and provide faster resolution. But indeed, we didn’t get any more details from Diana's message, and we never get any other emails or calling from *** after checking out.You could please check previous communication cycle as below:Now we've already processed refund to her. Hope your assistance to get this case closed.We're an honest seller to keep on providing good products and customer service for customer all the time. If need any more info, feel free to let us know, we shall be honored to provide.Thank you for your time.