Langston Motorsports

Initial Business Response /* (1000, 5, 2015/12/03) */
This matter has already been correctedMr*** was mistakenly delivered the wrong ATV when he came to pick his one upWe had two identical ATV's in our workshop at the same time, right down to the color, condition and modelIn fact they
were so similar that not even Mr*** realized it until he got homeBy the next morning we had also realized our mistake after checking the VIN number on the unit that was still with usWe immediately contacted Mr*** and told him our driver was on his way to deliver his correct ATV and pick up the incorrect one, so that he would not be inconvenienced at allWe did apologize to Mr*** but at the end of the day this was an honest mistake that was corrected immediately with no cost or inconvenience to him

Initial Business Response /* (1000, 10, 2015/12/31) */
The fee is for his deductible with his insurance, we do not have the power to waive that. We have worked with the customer continuously and his bike is almost completed to his satisfaction.
Initial Consumer Rebuttal /* (2000, 12,...

2016/01/04) */
[redacted] motorsports have contacted me and we worked something I would like too remove the complaint for the Revdex.com and [redacted] motorsports