Langis and Woods Roofing

Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me.? I have been promised but have not received the receipt that I signed when I picked up my vehicle.? I am waiting for that, but otherwise I am happy to have my car back and all is well.? Thank you MrBob Poynter for your communication, care and concern.? You are greatly appreciated Regards, [redacted]

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.?
I have been promised but have not received the receipt that I signed when I picked up my vehicle.? I am waiting for that, but otherwise I am happy to have my car back and all is well.? Thank you MrBob Poynter for your communication, care and concern.? You are greatly appreciated
Regards,
*** ***

Response to *** *** case number ***? The customer’s vehicle was checked initially when the check engine light had come on.? We found that the engine was missing out.? After running diagnostics we found low compression on one cylinder.? We had to remove the engine
and tear down to the point of the failure.? We then had to get approval from Ford Motor Company.? Once approved we had to order all the parts to repair.? The parts were on a national back order.? We stayed in contact with Ford to get the updates on when the parts would be received.? It took well over a month to receive the parts.? The customer also wanted the tires replaced.? Once the vehicle was completed we detailed it and the customer picked it up.? The customer then called back and did not want the new tires.? We took the new tires off for the customer.? We made sure Ford Motor Company paid the customer’s car payment and our owner Robert L Poynter paid a payment to the customer out of his pocket.? We deeply regret the circumstances that our customers dealt with.? We can only hope they will consider continuing to be a customer of ours.? I cannot speak for the specifics of the follow up our customer received but our owner has expressed these concerns with all involved and we are confident it will not happen again.? We appreciate the feedback and opportunity to correct these issues and do a better job all around for our customers? Thank you, ? Sarah H*** Poynter Chevrolet Buick Cadillac GMC Trucks Bob Poynter Ford Bob Poynter Chrysler Dodge Jeep Ram Hyundai Bob Poynter Chrysler Dodge Jeep Ram Fiat Of Seymour 812-522-