Lang Locks & Safes

We did inform [redacted] about the following shipping charges, However, Oh! Nuts will refund him for the cost of the following shipping charges of $At times our website has glitches to were there is no shipping charges added to the orders, however, we do inform the customer about the following charges before we charge the following order

When she requested to cancel the following order time not three the following office was closed, however Oh! Nuts honored her request and we gave her full credit) we followed
up with customer next business daybelow was responses with credit note done on July **,2016Good day,Below you will find the following credit note. *** *** ***
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We did inform *** *** about the following shipping charges, However, Oh! Nuts will refund him for the cost of the following shipping charges of $At times our website has glitches to were there is no shipping charges added to the orders, however, we do inform the customer about the
following charges before we charge the following order

Good day, Upon your request please note that we sent out a replacement order times once on March **,and also on March **, 2016. Today I confirmed with *** *** that she did receive the following products in time If there is any other questions or
concerns, please give me a call Best regards, Chrysel ###-###-#### Premium Quality Nuts, Dried Fruit, Candy & Chocolate Oh! Nuts Customer Service Team***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
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Hi, *** *** originally called us to complain regarding her order on 10/**/She was instructed to email us photos of the damaged products, which we never receivedOn 10/**/we were faxed some paperwork from *** *** as she was disputing her chargeWe did email her the
return label the same day she called us, she states in her dispute from *** *** she did not receive itIn addition, based on the *** labels we have printed, she was shipped a total of LB, indicating she did receive all five pound bagsShe signed for all four boxesSee below for the tracking numbers:
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Can you forward me the images? What is the total amount she wishes to have refunded? Sincerely, Tami F* ###-###-#### ***
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This company was asked three times to cancel the order they did not and sent the order anyway trying to charge me for it