Lane Dermatology & Dermatologic Surgery

Thank you for contacting us regarding this matter I have adjusted Mr [redacted] 's account to reflect this credit of $ I apologize for this error on our part I have called Mr [redacted] and left a voice mail message expressing my apologies and that we are resolving the problem on this end I left my name and cell phone number so that he could call me if he desired to talk further We will be sending out a corrected statement to him soon showing that adjustmentIf you have any questions or comments or need further information, please do not hesitate to contact me at ###-###-####Sincerely, [redacted] Office Manager Lane Dermatology & Dermatologic Surgery

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedI received a voicemail from Ms [redacted] that went into detail and I'm satisfied The medical care is excellentI've seen both Doctors and the two PAsThey are a pleasure to deal with Regards, [redacted]

Thank you for contacting us regarding this matter.  
I have adjusted Mr. [redacted]'s account to reflect this credit of $12.00.  I apologize for this error on our part.  I have called Mr. [redacted] and left a voice mail message expressing my apologies and that we are...

resolving the problem on this end.  I left my name and cell phone number so that he could call me if he desired to talk further.  We will be sending out a corrected statement to him soon showing that adjustment.
If you have any questions or comments or need further information, please do not hesitate to contact me at ###-###-####.
Sincerely,
[redacted]
Office Manager
Lane Dermatology & Dermatologic Surgery

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
I received a voicemail from Ms. [redacted] that went into detail and I'm satisfied. 
The medical care is excellent. I've seen both Doctors and the two PAs. They are a pleasure to deal with. 
Regards,[redacted]