Dear [redacted] ***Please note the information received in the complaint is correct to the extent that a client did lease an office space and the agent was [redacted] .The condition of the office carpet was not acceptable at the time the client left the spaceThe new tenant complained and refused to move into the space until [redacted] had the carpet cleanedSo [redacted] did so ( [redacted] ***)At this time [redacted] deducted the carpet cleaning expense from the client’s security deposit $(cost of professional carpet cleaning).Please understand the carpet in the office space was brand new when this client moved inwe have [redacted] two pictures tos how the amount of soil on the carpet after the client leftPlease adviseSincerely, [redacted] ***
Dear [redacted] ***Please note the information received in the complaint is correct to the extent that a client did lease an office space and the agent was [redacted] .The condition of the office carpet was not acceptable at the time the client left the spaceThe new tenant complained and refused to move into the space until [redacted] had the carpet cleanedSo [redacted] did so ( [redacted] ***)At this time [redacted] deducted the carpet cleaning expense from the client’s security deposit $(cost of professional carpet cleaning).Please understand the carpet in the office space was brand new when this client moved inwe have [redacted] two pictures tos how the amount of soil on the carpet after the client leftPlease adviseSincerely, [redacted] ***