Landlord Leasing

I can tell you this has been by far the worst rental agency I have ever rented from, and the longest 2 year lease ever, I was called the " N" word by the neighbors Mike and Brandy on the right side, and then Justin contacted me like I did something wrong, he came to my house asking for an inspection because of the allegations the neighbor reported that were false, then they gave me this big apology afterwards because when they came in to the home it was in fact the complete opposite of what the neighbors reported to the owner of the home.

The owner is really good friends with the neighbors who called me and my children the "N" word , I feel like I'm always being watched , which is very uncomfortable. The lady Becky is only nice to get you apply for the application process, and Justin is joke, you can't talk to him about anything including repairs without him thinking you broke first off, then he will get in a full augment with you and talk to you without any respect and like you're the problem, and when you asked him why his blaming you, and not helping resolve the issue he just continues to not care.

They need to clear out the entire office and replace with new professional staffing. This is terrible I wouldn't recommend this place to anyone. And this is considered a luxury rental property , munificence is a joke as well, the toilet has been running for the 4 months , but you better believe they wont reimburse you for high water bill either. Thank God my lease is almost up.

We moved into a property being leased by Landlord Leasing in July. We informed them that the tree abutting the property was hitting the property and was also causing the property to be overrun with ants. They told us to speak with their maintenance department but they never returned our call regarding the ants nor the tree trimming. We have gone months with this ant problem and have contacted maintenance several times. They finally told us to spray with a store bought spray and provide them with the receipt and they would reimburse us. I used *** and told them I had already sprayed but it did not get rid of the issue. We then waited to see if the problem would subside in the winter. Not only did it not subside it seems to have gotten worse! I called the office and told the secretary that the maintenance had done nothing and we wanted a professional exterminator to come out. She then said she was waiting to see if the owner would approve them coming out. They then sent maintenance (not professionals)out to spray the outside of the house when we were not home!! The ants took over and we had to stay up all night killing them! They were even in my daughter's bed! This is not ok! They need to take care of this existing problem as they are coming from the tree outside this property! I want something done asap!!! No one should have to live like this!

Landlord Leasing I hired to manage my property that I was renting out. They took out $80 monthly as their fee to manage my property. All they did was collect rent from the tenant and draft it to my account after taking out their fee. They did not listen to me when I told them things I heard my neighbors of my property told me. They did not go check in my property without another $75. Fee. They gave the tenant plenty of breaks to pay his rent on time. Only charged a $10. Late fee. They basically worked for the tenant not me as the landlord. The tenant I found out was on drugs OD July 2018 . Since then rent was pretty much late monthly. The tenant gave Landlord Leasing some old excuse that he had a stroke or something. He was out of work etc. They allowed the tenant to continue to pay rent whenever he felt like paying. I had to call several times to see if the tenant paid rent or when he was going to. Most of the time they didn't even know or kept on top of it. I did make appt to visit the property back in March 2019. The property had alterations that were not allowed per lease without landlord permission. I gave no permission. The tenant had other ppl residing in the property that were not on the lease. Animals which were not allowed. All of these things were in violation of the lease. Landlord Leasing did nothing. All they said was well better than letting it sit empty. The tenant was absolutely nasty. He abandoned the property end of Aug. Without paying August rent. I warned Landlord Leasing earlier that month he told my neighbor he couldn't afford the rent anymore . He was getting rid of things and asking about cheaper places to live. So hoping Landlord Leasing would reach out to the tenant or keep a eye on him and what he may do. They did absolutely nothing. said well he hasn't notified us. Why would he if he is going to abandon the property??? The tenant called Landlord Leasing told them he was leaving left the keys in the mailbox and windows open. Just left. The property he left trashed . Trash all over the house, garages full if garbage. Yard left with toys, lawn furniture. Standing water totes and coolers. Food in the frig, cabinets, on the counters. The house is full of bugs. Nasty. Plus I think they had bed bugs. They have bed bug killer on the basement steps. I am furious. The feel they don't have nothing else to do with it . It's my problem now. I could of done what they did and not pay a fee to them for two yrs. I live out of town I explained all of this to them when I hired them. They need to do something for all the money I paid them to manage. Horrible company need to be out of business.

I have nothing but negative experiences with this company. The lack of communication between the office and the maintenance team is horrendous. I have called over 8 times with NO call back. It took for me to submit an email under the contact us section for someone to even respond to me. I am not able to lock my doors. The sliding door has no handle, the maintenance guys solution was to put two pieces of wood and screw them in. This was supposed to be temporary while they ordered a new door. It has been 3 months. I have been calling the so called maintenance department, not receiving any call back. Once again I have submitted an email online, this time with no response. At this point I am considering breaking my lease, the house is not secure to live in. Anyone can come in at any time and this company just does not care.

My fiancé and I applied for a rental property in , OH and it clearly states on this businesses website as well as on their advertising that the applicants must provide proof of 3.5 times the rental amount in household income. They first told us that we had to provide proof of the less than $300 in child support income even though that would not affect our having 3.5 times the income. I asked SEVERAL TIMES how is it that the income is short when we (together) have approximately 5 times the income. It was never one time mentioned that they do not consider both applicants income in the decision. NOT ONCE!! They instead played phone tag with me and went back and forth as if we had a possibility of being approved. Any extra deposit was never mentioned either. I was then told that because I am the main applicant (mind you the other applicant, my fiancé, makes 3.5 times the income ALONE) I would have to pay another $675 deposit on top of the $850 deposit required for the rental of the property. PREPOSTEROUS!! If that was the case why not mention that initially?? I believe this place is in practice of deceiving people to have them apply ($55) thinking they will be approved based on improper information. I have never seen anything like how I was treated! In Ohio, if we are both on an application and both signed to a lease both incomes should be allowed on the application as we would both be responsible for the lease. How can you consider us both and run checks on both but not use both people's income? Insane!

I signed a lease agreement with Landlord Leasing in June 2017. I was charged $1595 security deposit another $ 1595 for 1st month rent and $400 worth of prorated rent and $700 fee. Upon moving in there was several issues with the plumbing and a few minor issues which I sent supporting photos to the leasing company asking for the repairs to be made mainly the plumbing. Upon moving out in which I took photos again and a video I was only refunded $409.00 out of the $2,000 that I paid as deposits and holding fees and I wrongly accused of damaging the property which my photos and video clearly shows no damage. I contacted them to resolve the situation and I was rudely informed that the deposit money would be refunded by the Landlord and that I had to "do what I had to do" to get my money back.

The company and staff are very unprofessional, rude and scammers because they do not conduct business properly and have a ton of online complaints about them withholding money and unfair practices.

I have ,maintaince problems. I have contacted landlord leasing many times about water issues in my backyard, I think that something is leaking because I have a huge water bill. I even called them when I moved in about my toliet leaking, but they came out and said they fixed it but it only lasted about maybe a day then it started leaking again so I fixed it. But the main reason is that they tried to kick me out because of the water bill because I didn't pay all of it because of it being so high and it was because of the toliet leaking which they didn'e fix properly. So with my income tax I paid 460 plus dollars for the bill and I was only in the house for 2 and a half months and they didn't even reinburse me fot the water bill which I didn't use that much water. And now their is something leaking in the back yard andi have another high bill. And
I even called the about cracks in my wall which looks like it could be from the foundation house settling and the maintaince came out and looked at it but didn't do anything about it. ?i am a single soon the be divorce mother who is not getting child support and I am in a very difficult pregnantcy that I could died but I am trying to get help from social services with housing. I have 5 kids oldest is 14 down to the youngest which is 4. I have been working even when my doctors says not to, so my parents have been helping me out as much a possible with my bills. So now they want to evict me because I am back on rent for trying to catch up on everything. And my parents have been watching my kids and even keeping them with them in their duplex because of the heat and I don't have air conditioning because of the money. I had to spend most of my income taxes on bills and I am still behind, and like I said before They wouldn't even reinburice me for the first water bill that was their fault.

Upon moving in Our location at ***. We noticed our toilet would not flush. I called and reported this to Landlord leasing maintenance. The Lady on the phone then instructed me to reassure the toilet was turned on before they send someone out, because this has Happend often and the problem is only the toilet is not turtned on. I did just that realizing that the toilet was indeed shut off. I called her back and said the toilet is now flushing. "It was shut off".She said great, so I won't send anyone out. As we have received our water bills the Months of Nov., Dec., Jan., and Feb we noticed increasing prices even spoke with the secretary concerning the high prices. I took on first intervention and asked my children to no longer use the dish washer. To reassure only one shower a day and we would see what the next water bill looked like and if no change, I will ask for them to get a plumber out here. The water bill was exceeding our water bill at our last home by $150 and more. At our last home our water bill never exceeded $140. Because we were new to this home. We had no idea what a normal water bill should be there and unaware this matter was able to go on until we received March bill that was $414 for one month. At this time I called the water company. They instructed me to do a test on each of the 3 toilets in the home with food coloring placing the coloring in the back of the toilet and if I seen any coloring in the toilet bowl there is a leak in that toilet. So I performed the test on the toilet and indeed there was a very rapid leak in the toilet in which they had shut off the day we had moved in. This indicating someone knew that the toilet had a leak. No other toilet in the home had been shut off. I then shut the toilet off. I spoke with someone concerning this matter in the office (a Lady replacing the secretary) on last thursday whom said the secretary would call me back. On Friday I called and spoke to the secretary whom said they were reviewing the situation and I would hear back from her by the end of that day or Monday. Yesterday (Wednesday) after no return call, I called and spoke with the secretary whom informed me that there was nothing they could do about the situation of us moving in with a known problem and paying excessive high water bills. She proceded to switch the situation on me and stated "you should have allowed someone to come look at the toilet the day you moved in". I reminded her that I called because the toilet wouldn't flush and followed instruction which was successful for getting the toilet to flush and I had no way to know there was a leak but im sure someone else did and thats why that toilet was shut off the day we moved in and that person should be responsible for atleast this last bill. She began to sound frustrated and said the owners will not pay for the excessive bill and She don't know what to tell me. My Husband spoke with another Lady in the office over her later yesterday whom let him know the original owners don't even have knowledge of what's going on and also gave him the run around... The toilet was replaced on this past Monday. The maintenance guy ordered a piece and then told us "The whole toilet was shot inside and The whole thing needed replaced. The new toilet was put in Monday. After speaking with the water company they said the last bill our unit used 24 consumptions of water, and since we been in the home our average was 20 consumptions. She then looked up our last address and noted our history there
was a average of 12 consumptions per month. I would be happy to be reimburrsed for our excessive bills, because if they had fixed the toilet before we moved in instead of turning it off or even instructed us to leave it off until it can be fixed I would have never paid out so much money for past water bills and still be responsible for the current water bill of $414.