Laguna Kitchen & Bath Reviews (7)
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Laguna Kitchen & Bath Rating
Address: 25250 La Paz Rd #120, Laguna Hills, California, United States, 92653
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Dear Revdex.com,Attached please find a copy of our invoice from Laguna Kitchen and Bath for the kitchen cabinetsPlease be aware that the date we signed the contract and the date the work was started and finished are different because once we paid our initial deposit, we did not hear from *** again for
almost a monthI guess that should have been our first sign not to work with themPlease let me know if you need anything else, such as email transcripts, and we would be happy to sent them.Sincerely,*** * *** ***
Dear Revdex.com,
Attached please find a copy of our invoice from Laguna Kitchen and Bath for the kitchen cabinetsPlease be aware that the date we signed the contract and the date the work was started and finished are different because once we paid our initial deposit, we did
not hear from *** again for almost a monthI guess that should have been our first sign not to work with themPlease let me know if you need anything else, such as email transcripts, and we would be happy to sent themSincerely,
*** * *** ***
To whom it may concern,Thanks for your concern we have been in contact with our customer and we will be going back on April 1 to finish the job.Thanks [redacted] Laguna Kitchen and Bath[redacted]Ph: (949) 588-6350Fx: (949) [email protected] La Paz Rd. Laguna Hills, CA 92653
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action may not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Contractor has agreed to fix some of the cosmetic details, however, they have not yet addressed the complaint of the counter height and depth (counters are half inch short, were supposed to be 36" high, so the stove will not fit properly and the counter depth to either side of the stove is not even). Please do not close out this complaint until after the contractor has been out to our house on April 1st, 2016. After that date, I will follow up with the Revdex.com to let you know if the complaint has been resolved adequately.
Regards,
[redacted]
To whom it may concern,Thanks for your concern we have been in contact with our customer and we will be going back on April 1 to finish the job.
Thanks
[redacted]
Laguna Kitchen and Bath
[redacted]
Ph: (949) 588-6350
Fx: (949) 588-6357
[email protected]
25250 La Paz Rd. Laguna Hills, CA 92653
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]