Lady Jane's Haircuts for Men

Not cool, another experience to not to trust something about being punctual or "doing what they say and they mean" in this nation, shop's supposed to be open until 8 pm (see attachments) and I don't know what those two ladies decided, they said they closed early today! And the time I fuming this at 7:20 pm

Dear Mr. [redacted]: We are very sorry that you felt misled in our new store in KC.  When we first open we did advertise and offer a haircut, hot lather neck shave and hot towel treatment for just $12.  However if someone wants to upgrade to a shampoo and scalp massage, the correct price...

would then be $26.With that said, there clearly was some miscommunication between you and the stylist.  Your business is very important to us and I would like to offer you a free haircut to make things right.  Feel free to email me directly at [email protected] and I will take care of it.Thank you for the opportunity to clear this up. Tim [redacted]President, Lady Janes Haircuts For Men