Ladue Nails & Spa

Initial Business Response / [redacted] (1000, 5, 2015/11/02) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @yahoo.com Dear [redacted] Thank you for taking the time to communicate to us why our services did not meet your expectations.we have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible We will be happy to refund as your request please provide us your credit card number, date expiration and name on the card.In addition,we will evaluate how we can prevent this problem from occurring again in the future, send us a copy of your receipt at our salon for our records Please accept our sincerest apology for any trouble or inconvenience we have caused you Thank you, Manager [redacted] **

Thank you for letting us know about your recent experience with Ladue Nails.  I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.  Our goal is to provide a consistently reliable services and an exemplary level of customer...

service.  Based on the events you describe, we did not meet your goal.  We will happily reimburse your urgent care bill.  Please send us a copy of your urgent care bill for our record.  I extend my own apologies for the inconvenience this problem has caused you.  Sincerely Yours, [redacted]Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/11/02) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@yahoo.com
Dear [redacted]
Thank you for taking the time to communicate to us why our services did not meet your expectations.we have every desire to...

address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be happy to refund as your request please provide us your credit card number, date expiration and name on the card.In addition,we will evaluate how we can prevent this problem from occurring again in the future, send us a copy of your receipt at our salon for our records.
Please accept our sincerest apology for any trouble or inconvenience we have caused you
Thank you,
Manager
[redacted]