Complaint: I am rejecting this response because: I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again They are shot and need to be replaced I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold it's unacceptable that I have to purchase break rotors less that two months owning the vehicle Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side Regards, Raphael Moore
Complaint: I am rejecting this response because:I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again They are shot and need to be replaced I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold it's unacceptable that I have to purchase break rotors less that two months owning the vehicle Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side Regards, Raphael Moore
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matterRather than patching up the transmission we are replacing it with a factory remanufactured exchange unitWe have not charged him for anything thus far and there will be no charge to him on the transmissionWe do complete a rigorous inspection of our used cars however with that said it is a used carI spoke to Raphael about this and he reports this is a satisfactory resolution to his concerns.C [redacted] Service Manager
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matterRather than patching up the transmission we are replacing it with a factory remanufactured exchange unitWe have not charged him for anything thus far and there will be no charge to him on the transmissionWe do complete a rigorous inspection of our used cars however with that said it is a used carI spoke to Raphael about this and he reports this is a satisfactory resolution to his concernsC [redacted] Service Manager
After speaking with the general sales manager I was advised that the value of the trade in, the Honda, was significantly lower than the payoff therefore the negative equity caused a change in the paymentsCustomer declined to the transaction and did not buy a vehicle or trade it in
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matter. Rather than patching up the transmission we are replacing it with a factory...
remanufactured exchange unit. We have not charged him for anything thus far and there will be no charge to him on the transmission. We do complete a rigorous inspection of our used cars however with that said it is a used car. I spoke to Raphael about this and he reports this is a satisfactory resolution to his concerns.
C[redacted]Service Manager
Complaint: 11573651
I am rejecting this response because:I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again. They are shot and need to be replaced. I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold. it's unacceptable that I have to purchase break rotors less that two months owning the vehicle. Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side.
Regards,
Raphael Moore
Complaint: 11573651
I am rejecting this response because:
I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again. They are shot and need to be replaced. I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold. it's unacceptable that I have to purchase break rotors less that two months owning the vehicle. Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side.
Regards,
Raphael Moore
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matter. Rather than patching up the transmission we are replacing it with a factory remanufactured exchange unit. We have not charged him for anything thus far and there will be no...
charge to him on the transmission. We do complete a rigorous inspection of our used cars however with that said it is a used car. I spoke to Raphael about this and he reports this is a satisfactory resolution to his concerns.C[redacted]Service Manager
Complaint: I am rejecting this response because: I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again They are shot and need to be replaced I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold it's unacceptable that I have to purchase break rotors less that two months owning the vehicle Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side Regards, Raphael Moore
Complaint: I am rejecting this response because:I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again They are shot and need to be replaced I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold it's unacceptable that I have to purchase break rotors less that two months owning the vehicle Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side Regards, Raphael Moore
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matterRather than patching up the transmission we are replacing it with a factory remanufactured exchange unitWe have not charged him for anything thus far and there will be no charge to him on the transmissionWe do complete a rigorous inspection of our used cars however with that said it is a used carI spoke to Raphael about this and he reports this is a satisfactory resolution to his concerns.C [redacted] Service Manager
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matterRather than patching up the transmission we are replacing it with a factory remanufactured exchange unitWe have not charged him for anything thus far and there will be no charge to him on the transmissionWe do complete a rigorous inspection of our used cars however with that said it is a used carI spoke to Raphael about this and he reports this is a satisfactory resolution to his concernsC [redacted] Service Manager
I have left phone messages for Mr R*** ***No response
After speaking with the general sales manager I was advised that the value of the trade in, the Honda, was significantly lower than the payoff therefore the negative equity caused a change in the paymentsCustomer declined to the transaction and did not buy a vehicle or trade it in
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matter. Rather than patching up the transmission we are replacing it with a factory...
remanufactured exchange unit. We have not charged him for anything thus far and there will be no charge to him on the transmission. We do complete a rigorous inspection of our used cars however with that said it is a used car. I spoke to Raphael about this and he reports this is a satisfactory resolution to his concerns.
C[redacted]Service Manager
Complaint: 11573651
I am rejecting this response because:I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again. They are shot and need to be replaced. I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold. it's unacceptable that I have to purchase break rotors less that two months owning the vehicle. Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side.
Regards,
Raphael Moore
Complaint: 11573651
I am rejecting this response because:
I picked up the vehicle last Thursday after the transmission replacement and now I'm having issues with the break rotors again. They are shot and need to be replaced. I understand I purchased a used vehicle, however this issues should of being addressed before the vehicle was sold. it's unacceptable that I have to purchase break rotors less that two months owning the vehicle. Ladin hyundai is an well known dealership and I went there expecting a much better product not a head ache!! Also the tech that worked on my vehicle left stains all over the carpet on the driver's side.
Regards,
Raphael Moore
He bought a used car from us and unfortunately he has had a couple of issues with it with one being a transmission matter. Rather than patching up the transmission we are replacing it with a factory remanufactured exchange unit. We have not charged him for anything thus far and there will be no...
charge to him on the transmission. We do complete a rigorous inspection of our used cars however with that said it is a used car. I spoke to Raphael about this and he reports this is a satisfactory resolution to his concerns.C[redacted]Service Manager