Ladd Dental Group/Dentures Only

Initial Business Response / [redacted] (1000, 8, 2017/09/22) */ Miss [redacted] received her first set of dentures on 6/5/At this point she was unhappyThe Dr listened to her concerns and had the lab technician view the product as wellThe dentures were remadeOn July 10, the dentures were deliveredAs per procedure, the dental assistants instructed the patient to call if any adjustments were neededWe have not heard from the patient until this complaintWe invite the pt to come in for adjustments Initial Consumer Rebuttal / [redacted] (3000, 10, 2017/09/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was in their office August 28,for a noon appointment and once again stated my issuesThe dentures were never 'remade'A tooth was removed, and others were ground downBut the issue of the actual fit on the gums was never addressed

Initial Business Response /* (1000, 8, 2017/09/22) */
Miss *** received her first set of dentures on 6/5/At this point she was unhappyThe Dr listened to her concerns and had the lab technician view the product as wellThe dentures were remadeOn July 10, the dentures were
deliveredAs per procedure, the dental assistants instructed the patient to call if any adjustments were neededWe have not heard from the patient until this complaintWe invite the pt to come in for adjustments
Initial Consumer Rebuttal /* (3000, 10, 2017/09/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was in their office August 28,for a noon appointment and once again stated my issuesThe dentures were never 'remade'A tooth was removed, and others were ground downBut the issue of the actual fit on the gums was never addressed

Initial Business Response /* (1000, 8, 2017/09/22) */
Miss [redacted] received her first set of dentures on 6/5/2017. At this point she was unhappy. The Dr listened to her concerns and had the lab technician view the product as well. The dentures were remade. On July 10, 2017 the dentures were...

delivered. As per procedure, the dental assistants instructed the patient to call if any adjustments were needed. We have not heard from the patient until this complaint. We invite the pt to come in for adjustments.
Initial Consumer Rebuttal /* (3000, 10, 2017/09/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was in their office August 28,2017 for a noon appointment and once again stated my issues. The dentures were never 'remade'. A tooth was removed, and others were ground down. But the issue of the actual fit on the gums was never addressed.