Lab Corp

Initial Business Response / [redacted] (1000, 12, 2017/06/07) */ job offered was to trim/lift and shape lowers on various varity of treesprice agreed upon was 100$ per treejob was explained and performed as described the day of servicethe additional limbs customer desired cut was discussed days after job was donei explained that do to time of year and damage potential to tree/ sap bleed etc, and that with price paid combined with job performed it would require a bucket truck and couldnt be achieved at the rate of [redacted] PER TREE AFTER THE WORK WAS PAID AND ACCEPTEDper the ladder usage I apologies that the men used and didnt appreciate the use thereofif any further informationn is required please contact me or the company legal team at any timetruly hate to see any customer dissatisfied Initial Consumer Rebuttal / [redacted] (3000, 14, 2017/06/07) */ Talk to the owner again and he claims that he took pictures of their work that they did for the minutes that they worked and he said they performed excellent with their workI have picture evidence of what they did he claims that he also has pictures as well but just asked me to send him another picture of the tree that he was talking aboutAlso is refusing to come back over to finish the job also says it'll cost him more money to haul a bucket truck over here to do the job that I wanted them to doAlso he had told me that his price was [redacted] a tree not [redacted] a tree like he is saying now

Initial Business Response /* (1000, 12, 2017/06/07) */
job offered was to trim/lift and shape lowers on 3 various varity of trees. price agreed upon was 100$ per tree. job was explained and performed as described the day of service. the additional limbs customer desired cut was discussed days after...

job was done. I explained that do to time of year and damage potential to tree/ sap bleed etc, and that with price paid combined with job performed it would require a bucket truck and couldnt be achieved at the rate of [redacted] PER TREE AFTER THE WORK WAS PAID AND ACCEPTED. per the ladder usage I apologies that the men used and didnt appreciate the use thereof. if any further informationn is required please contact me or the company legal team at any time. truly hate to see any customer dissatisfied.
Initial Consumer Rebuttal /* (3000, 14, 2017/06/07) */
Talk to the owner again and he claims that he took pictures of their work that they did for the 25 minutes that they worked and he said they performed excellent with their work. I have picture evidence of what they did he claims that he also has pictures as well but just asked me to send him another picture of the tree that he was talking about. Also is refusing to come back over to finish the job also says it'll cost him more money to haul a bucket truck over here to do the job that I wanted them to do. Also he had told me that his price was [redacted] a tree not [redacted] a tree like he is saying now.