La-Man Corporation

This is in response to [redacted] complaint dated late August of 2015.On the back of our signed proposal, is a specific warranty claim process that includes sending any defects in workmanship by Certified mailWe received no copies of this however with that said, we do have calls logged from her on our business lineWhile looking through records, it does appear we had an employee out on August 27th as he was on his way to another project.From that employees report (now former employee as he took a job elsewhere), he was unable to determine if the leak was caused from our workmanshipI can assume he informed [redacted] of thisIt is uncommon for a roof that was installed in January to function without error for over months then all of a sudden create such a problemWorkmanship issues like those would present themselves at the first rain fallFurthermore, myself and an installer were at the property a few weeks earlier fixing gutter guardsWhen the roof was walked (in July) it appeared to be functions like it should and still had a brand new appearance to the roof." [redacted] ***Paragon Exteriors LLCOffice - ###-###-####Cell - ###-###-#### [redacted] * [redacted] * [redacted]

This is in response to [redacted] complaint dated late August of 2015.On the back of our signed proposal, is a specific warranty claim process that includes sending any defects in workmanship by Certified mail. We received no copies of this however with that said, we do have calls logged from her...

on our business line. While looking through records, it does appear we had an employee out on August 27th as he was on his way to another project.From that employees report (now former employee as he took a job elsewhere), he was unable to determine if the leak was caused from our workmanship. I can assume he informed [redacted] of this. It is uncommon for a roof that was installed in January to function without error for over 8 months then all of a sudden create such a problem. Workmanship issues like those would present themselves at the first rain fall. Furthermore, myself and an installer were at the property a few weeks earlier fixing gutter guards. When the roof was walked (in July) it appeared to be functions like it should and still had a brand new appearance to the roof."[redacted]Paragon Exteriors LLCOffice - ###-###-####Cell - ###-###-####[redacted]