Initial Business Response /* (1000, 5, 2017/05/17) */
Patient called the office at 9:on 5/12/stating that she was still having problems on the LR
Explained to patient that there was no charge for her to come in for a post op
Explained to patient that our office hours are 9-2.Printed on
the front door
Patient was wanting the office to stay open later due to her having to work
Explained that we did not have a doctor in the after 2pm
Patient was unhappy and stated that she going to hire a lawyer
Patient did decide to come into the office on 5/12/at 11:for a post opPatient apologized about the conversation on the phone that morning
Patient states that she is on work probation
Called patient to check on her healing process 5/17/
Patient stated that she was doing good and no longer in pain
Initial Business Response /* (1000, 9, 2015/12/08) */
In regards to the letter that our office received, we are sorry for the misunderstanding a and enclosed is a check for the amount of $100.00.
Thank you from the office of the Dental E. R.
Initial Consumer Rebuttal /* (2000, 11, 2015/12/09)...
*/
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2017/05/17) */
Patient called the office at 9:on 5/12/stating that she was still having problems on the LR
Explained to patient that there was no charge for her to come in for a post op
Explained to patient that our office hours are 9-2.Printed on
the front door
Patient was wanting the office to stay open later due to her having to work
Explained that we did not have a doctor in the after 2pm
Patient was unhappy and stated that she going to hire a lawyer
Patient did decide to come into the office on 5/12/at 11:for a post opPatient apologized about the conversation on the phone that morning
Patient states that she is on work probation
Called patient to check on her healing process 5/17/
Patient stated that she was doing good and no longer in pain
Initial Business Response /* (1000, 9, 2015/12/08) */
In regards to the letter that our office received, we are sorry for the misunderstanding a and enclosed is a check for the amount of $100.00.
Thank you from the office of the Dental E. R.
Initial Consumer Rebuttal /* (2000, 11, 2015/12/09)...
*/
(The consumer indicated he/she ACCEPTED the response from the business.)