company took my money and gave me the run around when I called each time to ask for a refund On [redacted] I contacted La Dermique to see if they offered miradryThe rep said said yes and they had a special and in order to receive the special I would have to pay over the phone at that pointSo I gave her my credit card over he phone and she charged [redacted] and said she would text me a receipt [redacted] the day before my appointment I receive a phone call stating their equipment wasn't updated and they had to cancel my appointmentA couple days went by and I didn't hear anything back so I reached out to them multiple times the following weekThey told me there was no news and they would call me backI called again [redacted] demanding a refund and the rep said no problem we will have someone call you back today about itI came to the office on [redacted] and the rep said her boss was the only one that could issue a refund and she was on a conference call but she can set up a
I had cosmetic surgery with LaDermique summer of 2016, it did not come as it promisedManager is rude and refused to let me see doctor In [redacted] I scheduled a cosmetic surgery with Ladermique for [redacted] Person who processed my payment charged my account on [redacted] [redacted] twice [redacted] When I called she said it was an error that they would reimburse meIt took over a week to transferred [redacted] back into my credit card accountMy preop appointment in [redacted] was on a [redacted] over the phone, the nurse called me and said she didn't have all the information and was unaware it was only in days and uncomfortable that she did not have all the needed information prior to surgeryIn [redacted] I had cosmetic surgery consult with LaDermique, I called the office a week later and told them I couldn't see the results, manager of the office said doctor couldn't see me but it was too soonAfter my surgery manager continues to cancelled my appointments and tells me that d
Paid for services that were not providedLooking for a refundadvertisementBad customer service On February 7, I made a payment of $3,at La Derminique, with my [redacted] card for Thermitight procedure After making the payment, I was told, I would get a call to schedule my surgery but first needed to meet with the office manager [redacted] After waiting months for an appointment for my surgery, I reached out to you staff time and time again The staff in the office always made excuses saying the doctor was not available to meet nor was he available to do the surgery In September of 2017, I called again to complain about the wait I was given an appointment to meet with [redacted] , who told me they did not have the EPI medicine to perform the Thermitight As another option for me, [redacted] convinced me to try another treatment called Body Effect because she said it would have been better for me I told her I would try it but if it didn't work
Paid $for a procedure scheduled for [redacted] LaDermique constantly canceled and rescheduledThey agreed in writing to a refundNever received I paid for and scheduled a cosmetic procedure to be performed in [redacted] Since the time I paid for this procedure, the facility has canceled and rescheduled numerous timesWhen I finally lost patience, the facility offered a free procedure on top of the one I paid for in order to entice me to continue to waitThey again scheduled, canceled and rescheduled those two proceduresTwo days before I was finally scheduled to have these two procedures performed on [redacted] 2018, the facility again canceledThe facility blames a national shortage of a particular medication needed for the procedureWhether that is true or not, it is an unfair and deceptive act or practice to accept and continue to keep a consumer's payment for a service that the facility has continually failed to provideThey rely on a "no refunds" policyI complete
I came to this company in [redacted] looking to get Thermilift/Jaw, and it did not turn out the way they told me it would.Was not happy with the results I would like to file this complaint because I had a procedure done on my face in [redacted] The procedure was called Thermilift/ Jaw, which cost [redacted] After the procedure my face was not even on the right side The doctor has promised me to do Juviderm injections but every time I call to talk to ***, who is the manager, avoids my call This has been going on for several months I have paid another [redacted] to have injections that the doctor said I did not have to pay for I have been trying to contact [redacted] , and she does not return my calls She always has an excuse to not call me back I am not very happy with the results I had with this company I would like some compensation to take care of the situation with my face
Constant cancelling and rescheduling of appointments with minimal notice 7/26/purchased groupon for photo il sessions and shortly after stopped in office to book appts booked appt to see MD as I had questions on other proceduresThat appointment was on 8/17/ On arrival I was told that Dr [redacted] was not in but [redacted] the office manager would meet with me After the "consult" I had changed the groupon for genius treatments ( $178) paid on groupon and Radiesse syringes for paid that day by Discover on 8/i received a telephone call (Please note that they called me here) because I need to pay for my product (978)I told her I had and I would call her back I called back as it had posted She told me there was an issue with the new billing system and credited and refilled my card My first appointment was scheduled for 9/20/at 3:for a genesis TX followed by the MDfor injectionsUpon arrival I received my Genesis and after asked about my DrAp
Constant cancelling and rescheduling of appointments with minimal notice
7/26/purchased groupon for photo il sessions and shortly after stopped in office to book appts booked appt to see MD as I had questions on other proceduresThat appointment was on 8/17/ On arrival I was told that Dr*** was not in but *** the office manager would meet with me After the "consult" I had changed the groupon for genius treatments ( $178) paid on groupon and Radiesse syringes for paid that day by Discover on 8/i received a telephone call (Please note that they called me here) because I need to pay for my product (978)I told her I had and I would call her back I called back as it had posted She told me there was an issue with the new billing system and credited and refilled my card My first appointment was scheduled for 9/20/at 3:for a genesis TX followed by the MDfor injectionsUpon arrival I received my Genesis and after asked about my DrAp
asking for my money back to a procedure I paid
5,back on april to La Dermique medical Spa
Agawam Mass and after they offered and not done yet
On april 4, I gave la dermique medical spa
*** *** st*** *** Ma XXXXX
tel XXX-XXX-XXXX X,dollars for a procedure
Smart lipo or thermitight for my arms 3,arms and 2,legs They told me I had to give the money fast cause they were going to do the procedure on April after they took my money they never called me for the apt until I called and they gave me May for preop and May supposedly they procedureMay 3rd they called me left a voice mail canceling that the dr had an emergencythen again I went May and the Dr said I want to try another procedure named Vanquish first to see if works better in your legs and less money if it doesn't work its free and they were going to do what I paid for Thermitight I tried one time and it was so painful and it burned me the whole miI called
I requested a refund for a procedure that hasn't been completed
I needed a second procedure for $done at La DermiqueHowever, like before; I had to pay up-front before anything else so the medication could be purchasedOnce I paid, they told us they will call us to schedule an appointmentWhich my mom then paid the day of (December 26, 2017.) and then began to await their call
A month goes by (January) and no call for reference, or appointment callsFebruary swings around, and I decide to give them a callThey told me the medication was on back-order, and that they will be able to purchase it by the end of the monthSo again, another month passes by with no calls; with which I have to take it upon myself to call them, again, and that I'm able to schedule an appointment(This is three months after payment.) The appointment was set at the end of March (roughly 3/24)As the appointment rolled around, and I was driven by my father to the office; I was called within
*** I had smart lipo done, I spent over *** on smart lipo and stretch mark treatments after this procedure my stomach looks worse
I had a conceltation for smartlipo was told I was a candidate for this procedure and was shown pics of past patients who had similar issues with their stomach was told told smartlipo and stretch mark treatment would give me the results I was looking forThey did say it would take a full year to see results but would see most results within monthsI never saw these results it actually made my stomach worseI called about months later to discuss my concernsI was given another treatment on my stomach which was about sessions after about the 4th session was told machine is down and would be trying another machine that would work better and I would be going once or twice a week for this treatment after a couple of these treatments I revived a call that the machine was down I called several times and they said machine was still down finally
I had cosmetic surgery with LaDermique summer of 2016, it did not come as it promisedManager is rude and refused to let me see doctor
In *** I scheduled a cosmetic surgery with Ladermique for *** Person who processed my payment charged my account on *** *** *** twice *** When I called she said it was an error that they would reimburse meIt took over a week to transferred *** back into my credit card accountMy preop appointment in *** was on a *** over the phone, the nurse called me and said she didn't have all the information and was unaware it was only in days and uncomfortable that she did not have all the needed information prior to surgeryIn *** *** I had cosmetic surgery consult with LaDermique, I called the office a week later and told them I couldn't see the results, manager of the office said doctor couldn't see me but it was too soonAfter my surgery manager continues to cancelled my appointments and tells me that d
I came to this company in *** looking to get Thermilift/Jaw, and it did not turn out the way they told me it would.Was not happy with the results
I would like to file this complaint because I had a procedure done on my face in *** The procedure was called Thermilift/ Jaw, which cost *** After the procedure my face was not even on the right side The doctor has promised me to do Juviderm injections but every time I call to talk to ***, who is the manager, avoids my call This has been going on for several months I have paid another *** to have injections that the doctor said I did not have to pay for I have been trying to contact *** ***, and she does not return my calls She always has an excuse to not call me back I am not very happy with the results I had with this company I would like some compensation to take care of the situation with my face
Paid $for a procedure scheduled for *** LaDermique constantly canceled and rescheduledThey agreed in writing to a refundNever received
I paid for and scheduled a cosmetic procedure to be performed in *** Since the time I paid for this procedure, the facility has canceled and rescheduled numerous timesWhen I finally lost patience, the facility offered a free procedure on top of the one I paid for in order to entice me to continue to waitThey again scheduled, canceled and rescheduled those two proceduresTwo days before I was finally scheduled to have these two procedures performed on *** *** 2018, the facility again canceledThe facility blames a national shortage of a particular medication needed for the procedureWhether that is true or not, it is an unfair and deceptive act or practice to accept and continue to keep a consumer's payment for a service that the facility has continually failed to provideThey rely on a "no refunds" policyI complete
I made an appointment on 9-16-with LaDermique for a Body Contouring procedureI paid them in full with a credit card on 8-16-They have canceled appointments on 9-16-17, 11-25-17, 12-9-because the medicine for this procedure was not available On 12-28-they made an appointment with me to rectify this situationThat date was canceled by them not me because the Doctor had the fluThey then made another appointment with me on 1-4-They have done nothing but give me the runaroundI have repeatedly asked for my money back and their front office keeps saying that I have to see the Doctor
Thanks, ***
Paid for services that were not providedLooking for a refundadvertisementBad customer service
On February 7, I made a payment of $3,at La Derminique, with my *** card for Thermitight procedure After making the payment, I was told, I would get a call to schedule my surgery but first needed to meet with the office manager *** *** After waiting months for an appointment for my surgery, I reached out to you staff time and time again The staff in the office always made excuses saying the doctor was not available to meet nor was he available to do the surgery
In September of 2017, I called again to complain about the wait I was given an appointment to meet with *** ***, who told me they did not have the EPI medicine to perform the Thermitight As another option for me, *** convinced me to try another treatment called Body Effect because she said it would have been better for me I told her I would try it but if it didn't work
company took my money and gave me the run around when I called each time to ask for a refund
On *** *** I contacted La Dermique to see if they offered miradryThe rep said said yes and they had a special and in order to receive the special I would have to pay over the phone at that pointSo I gave her my credit card over he phone and she charged *** and said she would text me a receipt*** *** the day before my appointment I receive a phone call stating their equipment wasn't updated and they had to cancel my appointmentA couple days went by and I didn't hear anything back so I reached out to them multiple times the following weekThey told me there was no news and they would call me backI called again *** *** demanding a refund and the rep said no problem we will have someone call you back today about itI came to the office on *** *** and the rep said her boss was the only one that could issue a refund and she was on a conference call but she can set up a
Despite their No Refund policy, they could not provide me with the service I paid for within a 3-month time spanMultiple excuses
I paid for Belotero filler (value %999.00) and Botox (value $72) on June 26, They offered me a discount if prepaidI scheduled an appointment for the following week only to be repeatedly rescheduled due to doctor illness, doctor vacation, product not being delivered to the business on two occasions and finally the business was closed due to congestion during the local fairI had specifically asked the previous week if the doctor would be in and assured he would beThey have been in the same location for years so are very familiar with the traffic patterns during this timeI have a screenshot from Waze on the day after the last cancellation, a Friday during the fair, to indicate a 13-minute commute from my home miles away that would normally be affected by the Big E traffic and another from the main entrance of the fairgrounds with a 7-min
company took my money and gave me the run around when I called each time to ask for a refund On [redacted] I contacted La Dermique to see if they offered miradryThe rep said said yes and they had a special and in order to receive the special I would have to pay over the phone at that pointSo I gave her my credit card over he phone and she charged [redacted] and said she would text me a receipt [redacted] the day before my appointment I receive a phone call stating their equipment wasn't updated and they had to cancel my appointmentA couple days went by and I didn't hear anything back so I reached out to them multiple times the following weekThey told me there was no news and they would call me backI called again [redacted] demanding a refund and the rep said no problem we will have someone call you back today about itI came to the office on [redacted] and the rep said her boss was the only one that could issue a refund and she was on a conference call but she can set up a
I had cosmetic surgery with LaDermique summer of 2016, it did not come as it promisedManager is rude and refused to let me see doctor In [redacted] I scheduled a cosmetic surgery with Ladermique for [redacted] Person who processed my payment charged my account on [redacted] [redacted] twice [redacted] When I called she said it was an error that they would reimburse meIt took over a week to transferred [redacted] back into my credit card accountMy preop appointment in [redacted] was on a [redacted] over the phone, the nurse called me and said she didn't have all the information and was unaware it was only in days and uncomfortable that she did not have all the needed information prior to surgeryIn [redacted] I had cosmetic surgery consult with LaDermique, I called the office a week later and told them I couldn't see the results, manager of the office said doctor couldn't see me but it was too soonAfter my surgery manager continues to cancelled my appointments and tells me that d
Paid for services that were not providedLooking for a refundadvertisementBad customer service On February 7, I made a payment of $3,at La Derminique, with my [redacted] card for Thermitight procedure After making the payment, I was told, I would get a call to schedule my surgery but first needed to meet with the office manager [redacted] After waiting months for an appointment for my surgery, I reached out to you staff time and time again The staff in the office always made excuses saying the doctor was not available to meet nor was he available to do the surgery In September of 2017, I called again to complain about the wait I was given an appointment to meet with [redacted] , who told me they did not have the EPI medicine to perform the Thermitight As another option for me, [redacted] convinced me to try another treatment called Body Effect because she said it would have been better for me I told her I would try it but if it didn't work
Paid $for a procedure scheduled for [redacted] LaDermique constantly canceled and rescheduledThey agreed in writing to a refundNever received I paid for and scheduled a cosmetic procedure to be performed in [redacted] Since the time I paid for this procedure, the facility has canceled and rescheduled numerous timesWhen I finally lost patience, the facility offered a free procedure on top of the one I paid for in order to entice me to continue to waitThey again scheduled, canceled and rescheduled those two proceduresTwo days before I was finally scheduled to have these two procedures performed on [redacted] 2018, the facility again canceledThe facility blames a national shortage of a particular medication needed for the procedureWhether that is true or not, it is an unfair and deceptive act or practice to accept and continue to keep a consumer's payment for a service that the facility has continually failed to provideThey rely on a "no refunds" policyI complete
I came to this company in [redacted] looking to get Thermilift/Jaw, and it did not turn out the way they told me it would.Was not happy with the results I would like to file this complaint because I had a procedure done on my face in [redacted] The procedure was called Thermilift/ Jaw, which cost [redacted] After the procedure my face was not even on the right side The doctor has promised me to do Juviderm injections but every time I call to talk to ***, who is the manager, avoids my call This has been going on for several months I have paid another [redacted] to have injections that the doctor said I did not have to pay for I have been trying to contact [redacted] , and she does not return my calls She always has an excuse to not call me back I am not very happy with the results I had with this company I would like some compensation to take care of the situation with my face
Constant cancelling and rescheduling of appointments with minimal notice 7/26/purchased groupon for photo il sessions and shortly after stopped in office to book appts booked appt to see MD as I had questions on other proceduresThat appointment was on 8/17/ On arrival I was told that Dr [redacted] was not in but [redacted] the office manager would meet with me After the "consult" I had changed the groupon for genius treatments ( $178) paid on groupon and Radiesse syringes for paid that day by Discover on 8/i received a telephone call (Please note that they called me here) because I need to pay for my product (978)I told her I had and I would call her back I called back as it had posted She told me there was an issue with the new billing system and credited and refilled my card My first appointment was scheduled for 9/20/at 3:for a genesis TX followed by the MDfor injectionsUpon arrival I received my Genesis and after asked about my DrAp
Constant cancelling and rescheduling of appointments with minimal notice
7/26/purchased groupon for photo il sessions and shortly after stopped in office to book appts booked appt to see MD as I had questions on other proceduresThat appointment was on 8/17/ On arrival I was told that Dr*** was not in but *** the office manager would meet with me After the "consult" I had changed the groupon for genius treatments ( $178) paid on groupon and Radiesse syringes for paid that day by Discover on 8/i received a telephone call (Please note that they called me here) because I need to pay for my product (978)I told her I had and I would call her back I called back as it had posted She told me there was an issue with the new billing system and credited and refilled my card My first appointment was scheduled for 9/20/at 3:for a genesis TX followed by the MDfor injectionsUpon arrival I received my Genesis and after asked about my DrAp
asking for my money back to a procedure I paid
5,back on april to La Dermique medical Spa
Agawam Mass and after they offered and not done yet
On april 4, I gave la dermique medical spa
*** *** st*** *** Ma XXXXX
tel XXX-XXX-XXXX X,dollars for a procedure
Smart lipo or thermitight for my arms 3,arms and 2,legs They told me I had to give the money fast cause they were going to do the procedure on April after they took my money they never called me for the apt until I called and they gave me May for preop and May supposedly they procedureMay 3rd they called me left a voice mail canceling that the dr had an emergencythen again I went May and the Dr said I want to try another procedure named Vanquish first to see if works better in your legs and less money if it doesn't work its free and they were going to do what I paid for Thermitight I tried one time and it was so painful and it burned me the whole miI called
I requested a refund for a procedure that hasn't been completed
I needed a second procedure for $done at La DermiqueHowever, like before; I had to pay up-front before anything else so the medication could be purchasedOnce I paid, they told us they will call us to schedule an appointmentWhich my mom then paid the day of (December 26, 2017.) and then began to await their call
A month goes by (January) and no call for reference, or appointment callsFebruary swings around, and I decide to give them a callThey told me the medication was on back-order, and that they will be able to purchase it by the end of the monthSo again, another month passes by with no calls; with which I have to take it upon myself to call them, again, and that I'm able to schedule an appointment(This is three months after payment.) The appointment was set at the end of March (roughly 3/24)As the appointment rolled around, and I was driven by my father to the office; I was called within
*** I had smart lipo done, I spent over *** on smart lipo and stretch mark treatments after this procedure my stomach looks worse
I had a conceltation for smartlipo was told I was a candidate for this procedure and was shown pics of past patients who had similar issues with their stomach was told told smartlipo and stretch mark treatment would give me the results I was looking forThey did say it would take a full year to see results but would see most results within monthsI never saw these results it actually made my stomach worseI called about months later to discuss my concernsI was given another treatment on my stomach which was about sessions after about the 4th session was told machine is down and would be trying another machine that would work better and I would be going once or twice a week for this treatment after a couple of these treatments I revived a call that the machine was down I called several times and they said machine was still down finally
I had cosmetic surgery with LaDermique summer of 2016, it did not come as it promisedManager is rude and refused to let me see doctor
In *** I scheduled a cosmetic surgery with Ladermique for *** Person who processed my payment charged my account on *** *** *** twice *** When I called she said it was an error that they would reimburse meIt took over a week to transferred *** back into my credit card accountMy preop appointment in *** was on a *** over the phone, the nurse called me and said she didn't have all the information and was unaware it was only in days and uncomfortable that she did not have all the needed information prior to surgeryIn *** *** I had cosmetic surgery consult with LaDermique, I called the office a week later and told them I couldn't see the results, manager of the office said doctor couldn't see me but it was too soonAfter my surgery manager continues to cancelled my appointments and tells me that d
I came to this company in *** looking to get Thermilift/Jaw, and it did not turn out the way they told me it would.Was not happy with the results
I would like to file this complaint because I had a procedure done on my face in *** The procedure was called Thermilift/ Jaw, which cost *** After the procedure my face was not even on the right side The doctor has promised me to do Juviderm injections but every time I call to talk to ***, who is the manager, avoids my call This has been going on for several months I have paid another *** to have injections that the doctor said I did not have to pay for I have been trying to contact *** ***, and she does not return my calls She always has an excuse to not call me back I am not very happy with the results I had with this company I would like some compensation to take care of the situation with my face
Paid $for a procedure scheduled for *** LaDermique constantly canceled and rescheduledThey agreed in writing to a refundNever received
I paid for and scheduled a cosmetic procedure to be performed in *** Since the time I paid for this procedure, the facility has canceled and rescheduled numerous timesWhen I finally lost patience, the facility offered a free procedure on top of the one I paid for in order to entice me to continue to waitThey again scheduled, canceled and rescheduled those two proceduresTwo days before I was finally scheduled to have these two procedures performed on *** *** 2018, the facility again canceledThe facility blames a national shortage of a particular medication needed for the procedureWhether that is true or not, it is an unfair and deceptive act or practice to accept and continue to keep a consumer's payment for a service that the facility has continually failed to provideThey rely on a "no refunds" policyI complete
I made an appointment on 9-16-with LaDermique for a Body Contouring procedureI paid them in full with a credit card on 8-16-They have canceled appointments on 9-16-17, 11-25-17, 12-9-because the medicine for this procedure was not available On 12-28-they made an appointment with me to rectify this situationThat date was canceled by them not me because the Doctor had the fluThey then made another appointment with me on 1-4-They have done nothing but give me the runaroundI have repeatedly asked for my money back and their front office keeps saying that I have to see the Doctor
Thanks, ***
Paid for services that were not providedLooking for a refundadvertisementBad customer service
On February 7, I made a payment of $3,at La Derminique, with my *** card for Thermitight procedure After making the payment, I was told, I would get a call to schedule my surgery but first needed to meet with the office manager *** *** After waiting months for an appointment for my surgery, I reached out to you staff time and time again The staff in the office always made excuses saying the doctor was not available to meet nor was he available to do the surgery
In September of 2017, I called again to complain about the wait I was given an appointment to meet with *** ***, who told me they did not have the EPI medicine to perform the Thermitight As another option for me, *** convinced me to try another treatment called Body Effect because she said it would have been better for me I told her I would try it but if it didn't work
company took my money and gave me the run around when I called each time to ask for a refund
On *** *** I contacted La Dermique to see if they offered miradryThe rep said said yes and they had a special and in order to receive the special I would have to pay over the phone at that pointSo I gave her my credit card over he phone and she charged *** and said she would text me a receipt*** *** the day before my appointment I receive a phone call stating their equipment wasn't updated and they had to cancel my appointmentA couple days went by and I didn't hear anything back so I reached out to them multiple times the following weekThey told me there was no news and they would call me backI called again *** *** demanding a refund and the rep said no problem we will have someone call you back today about itI came to the office on *** *** and the rep said her boss was the only one that could issue a refund and she was on a conference call but she can set up a
Despite their No Refund policy, they could not provide me with the service I paid for within a 3-month time spanMultiple excuses
I paid for Belotero filler (value %999.00) and Botox (value $72) on June 26, They offered me a discount if prepaidI scheduled an appointment for the following week only to be repeatedly rescheduled due to doctor illness, doctor vacation, product not being delivered to the business on two occasions and finally the business was closed due to congestion during the local fairI had specifically asked the previous week if the doctor would be in and assured he would beThey have been in the same location for years so are very familiar with the traffic patterns during this timeI have a screenshot from Waze on the day after the last cancellation, a Friday during the fair, to indicate a 13-minute commute from my home miles away that would normally be affected by the Big E traffic and another from the main entrance of the fairgrounds with a 7-min