La Casa Del Camino

I apologize that I had not responded sooner, I returned to the office later today. I spoke with my HotelManager, [redacted], and he shared with me your frustration about the internet on Thursday afternoon. We are very sorry that the system had gone down temporarily and we immediately addressed this, by...

notifying our provider so that they could restore the service quickly. We understand that this was inconvenient and took your concerns very seriously. In addition to making sure that this service was reinstated in a very short time frame, we expressed our apology by refunding your resort fees for all three days of your stay, We feel that this is fair compensation for the brief Interruption.Thank you again for sharing this with us.Sincerest regards,[redacted] | Area General Manager Hotel La Casa del Camino | The Rooftop Lounge | K'ya Bistro - 1289 South Coast Highway Laguna Beach, CA 92651 Laguna Beach Lodge - 30806 South Coast Highway Laguna Beach, CA 92651 E: [redacted]@interstatehotels.com F: 949/715-3220 P: 949/315-2223