The lamp oils are great unfortunately the costumer service is rude and terribleI card today because I live very far and I come to the wearhouses when I can to shop for my storeI called to give a heads up that I was coming to place a minimum small order and was"helped" by a very rude guy claiming he was one of the ownersHe said I couldn't walk in to make an order not even to go pick out the scents myself like I have done with the main owner previouslyWhen I told him the owner said I could come in a pick up a minimum order he very rudely said "well that's not going to happen again"When I asked to speak to the owner he said "I am one of them" and I said "NO the main owner" and he said "no you can't, he comes and goes as he pleases"Driving over one hour to get there and then To be treated like this and not even attended makes me retrieve my business from themThey have lost both my stores because of HIS rudeness and stupidity and lack of professionalism
The lamp oils are great unfortunately the costumer service is rude and terribleI card today because I live very far and I come to the wearhouses when I can to shop for my storeI called to give a heads up that I was coming to place a minimum small order and was"helped" by a very rude guy claiming he was one of the ownersHe said I couldn't walk in to make an order not even to go pick out the scents myself like I have done with the main owner previouslyWhen I told him the owner said I could come in a pick up a minimum order he very rudely said "well that's not going to happen again"When I asked to speak to the owner he said "I am one of them" and I said "NO the main owner" and he said "no you can't, he comes and goes as he pleases"Driving over one hour to get there and then To be treated like this and not even attended makes me retrieve my business from themThey have lost both my stores because of HIS rudeness and stupidity and lack of professionalism