L & R Bully House

Larry, a Veteran (apparently), ripped us off for 1200.00.
We were put in contact with him with regards to certifying my husbands Emotional support dog (32 year veteran with severe PTSD), he said that he could do it for us with an over the phone conversation and assessment (maybe because of covid?), I thought this odd, but we were due to travel and my husband needed his dog with him. This was almost 10 months ago.
He was on us to send the money ASAP so he could get the paperwork done.
I have it a few weeks, contacted Larry and was told it was all done and in the mail. Waited a few more weeks and low and behold he was at the post office as the paperwork work was sent back due to an incorrect postal code. Waited a couple months still nothing, he had no idea what could have happened. But this time we ended up canceling our trip (Costa Rica for the winter, lost our deposit ect) because we could not be sure that the paperwork work would be in.
Contacted him again and this time he was in the hospital, ect.
Excuse after excuse and honestly I wonder if this was even legitimate!
Our dog has been trained by ourselves, with the help of a trainer. She has traveled numerous timea but airlines don't allow emotional support dogs any more.
We trusted him as he claims to be a veteran.

very bad trainer not even registered. The trainer will cancel any time, he feels like it without notice and when you ask him why he missed the appointment I quote he said "I have the right to cancel any time says that in contract" Does not say that in contract. It says in contract if I miss a appointment I have to pay $20 for each appointment missed such a waste of money and time not even a good dog trainer my dog is still the same getting worst the trainer does not care at all