Kum & Go

So, I am 61 years old, I go to the same Kum n Go every other day, talk to the same people, get the same cigarettes, spend about $5,000 annually on smokes, not to count the other purchases. The other day, I went to purchase smokes, the girl, old enough to be my granddaughter, wouldn't sell them to me because she said my ID was expired. My birthday is in November about a week prior to this incident, and though I had ordered a new ID, it hadn't come yet, but I had the confirmation notice from DMV. They wouldn't accept that either, so at the end of the day, I left empty handed. I can't believe that the ID and Proof of Update are not enough for this place, but it's good enough for the police if you get pulled over, and good enough at airlines for 1 year after the expiration. I could not believe how rude these people were. That was the last straw, I will no longer use Kum & Go, their prices for gas are about 30cents higher than everyone else, tobacco is higher by a couple of dollars, and you no longer earn points when you gas up, get alcohol or tobacco, I guess the points will really rack up for the fountain drinks! (LMAO) There is no benefit to going to this company. Going back to King Soopers and Shell, they have better gas prices, and guess what, they did take my expired ID along with the confirmation document that it was still valid because it was still VALID people. Good luck, hoping the buyout of the company will turn them back into a desirable establishment.

Went to buy whole milk for our 1 &1/2year old baby girl on 12-8-22. Bought the milk and it's my fault for not looking at the date being in a rush, but short story, our girl got sick throwing up all over. At the time didn't know the reason till the next morning and saw the date on the bottle, of 10-23-22. My fault for not checking date on milk, but WTF for K&G for selling expired milk. FYI the location was in Iowa City.

In July of 2015, I hired attorney Marianna Montana to do the closing on the house I was purchasingHer rate was $550, which included a $veteran's discount, as I am a disabled veteranI assumed that for services costing over $500, I would have correct and complete documents At the closing, she neglected to include the payment of the Home Warranty, which according to my purchase contract, was to be paid by the sellersThis information was left off of the HUDstatement and the warranty was never paid for Two three weeks later, I discovered repairs were needed to my home, including to the washower I had specifically needed in the house to accommodate my disability, and to the HVAC unit that stopped working in August when it was degrees outsideWhen I contacted the warranty company, I was informed that the warranty was not yet paid forMsMontana's office was notified immediately by myself and my realtor and her negligence with handling the paperwork was discovered The sellers were then contacted and they sent the payment for the warranty the same dayAfter receiving the funds, MsMontana's office did not make the payment until after the day window from the original closing was past, even thought she had the funds to do so in hand and she was fully aware of my situation and that I was waiting for the warranty to make repairs Because she neglected to pay it in a timely fashion, I had to wait an additional days for the warranty to be in effectWhen the warranty took effect on October 1, 2015, I called to have the repairs done after months without my shower and risking falling using the hall shower; and months without my HVAC through the hottest part of the summerI was informed by the warranty company that since MsMontana had not made the payment until AFTER the original day window had closed and the warranty was only now in effect, that they considered the needed repairs to be pre-existing and would not pay for them! The estimates for the repairs came to over $1,700, which I would now have to pay myself due to her negligence in not paying the warranty TWICE, when she had the funds, responsibility and opportunity to do soHad she done her job properly and in a professional manner, which I had already paid her $to do, my cost would have only been the two $service call fees She has argued that I should have paid for the warranty myself (I am a disabled veteran on a fixed income) and then been reimbursed from the sellers laterThis was not what was stipulated in the original contract, which she breached, and it was not my responsibility to pay for her mistakes and unprofessional negligenceI am now having to take MsMontana to small claims court over this matter Should I buy real estate in the future I will most certainly seek another attorney to do my closing; one who can abide by the contract she entered into and one who will take responsibility for her actions and negligent mistakes and offer far better customer service to those who are keeping her in business!

I have sent an apology letter to the customer explaining that there was nothing found wrong with our pumps or dispensers according to the state inspector. I enclosed the requested reimbursement. GM

In July of 2015, I hired attorney Marianna Montana to do the closing on the house I was purchasing. Her rate was $550, which included a $50 veteran's discount, as I am a disabled veteran. I assumed that for services costing over $500, I would have correct and complete documents.

At the closing, she neglected to include the payment of the Home Warranty, which according to my purchase contract, was to be paid by the sellers. This information was left off of the HUD1 statement and the warranty was never paid for.

Two three weeks later, I discovered repairs were needed to my home, including to the walk-in shower I had specifically needed in the house to accommodate my disability, and to the HVAC unit that stopped working in August when it was 97 degrees outside. When I contacted the warranty company, I was informed that the warranty was not yet paid for. Ms. Montana's office was notified immediately by myself and my realtor and her negligence with handling the paperwork was discovered.

The sellers were then contacted and they sent the payment for the warranty the same day. After receiving the funds, Ms. Montana's office did not make the payment until after the 30 day window from the original closing was past, even thought she had the funds to do so in hand and she was fully aware of my situation and that I was waiting for the warranty to make repairs.

Because she neglected to pay it in a timely fashion, I had to wait an additional 30 days for the warranty to be in effect. When the warranty took effect on October 1, 2015, I called to have the repairs done after 3 months without my shower and risking falling using the hall shower; and 3 months without my HVAC through the hottest part of the summer. I was informed by the warranty company that since Ms. Montana had not made the payment until AFTER the original 30 day window had closed and the warranty was only now in effect, that they considered the needed repairs to be pre-existing and would not pay for them!

The estimates for the repairs came to over $1,700, which I would now have to pay myself due to her negligence in not paying the warranty TWICE, when she had the funds, responsibility and opportunity to do so. Had she done her job properly and in a professional manner, which I had already paid her $550 to do, my cost would have only been the two $60 service call fees.

She has argued that I should have paid for the warranty myself (I am a disabled veteran on a fixed income) and then been reimbursed from the sellers later. This was not what was stipulated in the original contract, which she breached, and it was not my responsibility to pay for her mistakes and unprofessional negligence. I am now having to take Ms. Montana to small claims court over this matter.

Should I buy real estate in the future I will most certainly seek another attorney to do my closing; one who can abide by the contract she entered into and one who will take responsibility for her actions and negligent mistakes and offer far better customer service to those who are keeping her in business!

I have sent an apology letter to the customer explaining that there was nothing found wrong with our pumps or dispensers according to the state inspector. I enclosed the requested reimbursement.
GM