***, Thank you for the response I did hear back from Ms [redacted] yesterday afternoon Her email is below I think we are all set [redacted] Mrs [redacted] , Thank you for sending me the copy of my invoice I appreciate you doing thatSorry it took me a few days to get back with you We are out of town and I just got a chance to check email I wanted to say we were happy with the service we received but we just don't understand how we were charged so much for a part that, after researching ourselves, costs under $ No worriesWe will just be using someone else in the future You don't have to respond to this email I consider the case closed I will let the Revdex.com know that I am satisfied with the response time and you sending me my invoice Thank you for your time and your help in this matter Have a great day! Sincerely, [redacted] Ms [redacted] , Attached is your invoice [redacted] for the work performed on 12/11/at [redacted] *** I received a notice from the Revdex.com that you had sent emails to us that we did not respond to and I would like to know the email address you were using as I do not see that we have received an email from you I have now added the above email address to your account which I took from the Revdex.com notice so we will have it for future use Please reply to this email to let me know that you have received it I am sorry for the delay in getting back to you Please let me know if there is anything else I can help you with [redacted] ,Vice President
I do see that we were at her house on December 11, I am not sure who she contacted from our office to email the receipt to her We did not have her email address on file I have now entered her email address in our data base and will email a copy of the invoice to her and ask that she lets me know she has received it Sorry for the delay in response; however I am not showing any email requests made to me It would be helpfule if I had the email address of who she had asked at our office Thank you [redacted] PS- This response is also delayed as it was in my "Junk" email and I just noticed it today
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I do see that we were at her house on December 11, 2013. I am not sure who she contacted from our office to email the receipt to her. We did not have her email address on file. I have now entered her email address in our data base and will email a copy of the invoice to her and...
ask that she lets me know she has received it.
Sorry for the delay in response; however I am not showing any email requests made to me. It would be helpfule if I had the email address of who she had asked at our office.
Thank you
[redacted]
PS. - This response is also delayed as it was in my "Junk" email and I just noticed it today
[redacted],
Thank you for the response. I did hear back from Ms [redacted] yesterday afternoon. Her email is below.
I think we are all set
[redacted]
Mrs. [redacted],
Thank you for sending me the copy of my invoice. I appreciate you doing that. Sorry it took me a few days to get back with you. We are out of town and I just got a chance to check email.
I wanted to say we were happy with the service we received but we just don't understand how we were charged so much for a part that, after researching ourselves, costs under $50. No worries. We will just be using someone else in the future. You don't have to respond to this email. I consider the case closed. I will let the Revdex.com know that I am satisfied with the response time and you sending me my invoice.
Thank you for your time and your help in this matter.
Have a great day!
Sincerely,
[redacted]
Ms. [redacted],
Attached is your invoice [redacted] for the work performed on 12/11/13 at [redacted]. I received a notice from the Revdex.com that you had sent emails to us that we did not respond to and I would like to know the email address you were using as I do not see that we have received an email from you. I have now added the above email address to your account which I took from the Revdex.com notice so we will have it for future use.
Please reply to this email to let me know that you have received it.
I am sorry for the delay in getting back to you. Please let me know if there is anything else I can help you with
[redacted],Vice President
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
***, Thank you for the response I did hear back from Ms [redacted] yesterday afternoon Her email is below I think we are all set [redacted] Mrs [redacted] , Thank you for sending me the copy of my invoice I appreciate you doing thatSorry it took me a few days to get back with you We are out of town and I just got a chance to check email I wanted to say we were happy with the service we received but we just don't understand how we were charged so much for a part that, after researching ourselves, costs under $ No worriesWe will just be using someone else in the future You don't have to respond to this email I consider the case closed I will let the Revdex.com know that I am satisfied with the response time and you sending me my invoice Thank you for your time and your help in this matter Have a great day! Sincerely, [redacted] Ms [redacted] , Attached is your invoice [redacted] for the work performed on 12/11/at [redacted] *** I received a notice from the Revdex.com that you had sent emails to us that we did not respond to and I would like to know the email address you were using as I do not see that we have received an email from you I have now added the above email address to your account which I took from the Revdex.com notice so we will have it for future use Please reply to this email to let me know that you have received it I am sorry for the delay in getting back to you Please let me know if there is anything else I can help you with [redacted] ,Vice President
I do see that we were at her house on December 11, I am not sure who she contacted from our office to email the receipt to her We did not have her email address on file I have now entered her email address in our data base and will email a copy of the invoice to her and ask that she lets me know she has received it Sorry for the delay in response; however I am not showing any email requests made to me It would be helpfule if I had the email address of who she had asked at our office Thank you [redacted] PS- This response is also delayed as it was in my "Junk" email and I just noticed it today
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I do see that we were at her house on December 11, 2013. I am not sure who she contacted from our office to email the receipt to her. We did not have her email address on file. I have now entered her email address in our data base and will email a copy of the invoice to her and...
ask that she lets me know she has received it.
Sorry for the delay in response; however I am not showing any email requests made to me. It would be helpfule if I had the email address of who she had asked at our office.
Thank you
[redacted]
PS. - This response is also delayed as it was in my "Junk" email and I just noticed it today
[redacted],
Thank you for the response. I did hear back from Ms [redacted] yesterday afternoon. Her email is below.
I think we are all set
[redacted]
Mrs. [redacted],
Thank you for sending me the copy of my invoice. I appreciate you doing that. Sorry it took me a few days to get back with you. We are out of town and I just got a chance to check email.
I wanted to say we were happy with the service we received but we just don't understand how we were charged so much for a part that, after researching ourselves, costs under $50. No worries. We will just be using someone else in the future. You don't have to respond to this email. I consider the case closed. I will let the Revdex.com know that I am satisfied with the response time and you sending me my invoice.
Thank you for your time and your help in this matter.
Have a great day!
Sincerely,
[redacted]
Ms. [redacted],
Attached is your invoice [redacted] for the work performed on 12/11/13 at [redacted]. I received a notice from the Revdex.com that you had sent emails to us that we did not respond to and I would like to know the email address you were using as I do not see that we have received an email from you. I have now added the above email address to your account which I took from the Revdex.com notice so we will have it for future use.
Please reply to this email to let me know that you have received it.
I am sorry for the delay in getting back to you. Please let me know if there is anything else I can help you with
[redacted],Vice President
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]