Korey's Auto Kare

Review: I took my truck there to have a small leak looked at from my Trasmission. They told me that I needed my transfer case shaft seal front and rear replaced. Also my pinion seal for rear axle needed to be replaced. So I dropped my truck off early morning on 9-25-2014. They called me on 9-26-2014 to tell me my truck was ready. I picked it up and drove it home and put it in the garage. Sunday morning I had to drive to ILL for a family birthday party. I pulled my truck out and saw a lot of trasnmission fluid on the ground! Was unable to contact [redacted] till Monday they were closed. Monday morning I took the day off from work and took my truck to another buisness to have them look at it. They told me he damaged two of the seals putting them in. I contacted [redacted] and told him what had happened. He said bring it in and I will fix it and if it still leaks you can take it some were else. I told him that I didnt feel comfortable having him do any more work on my truck. I asked him if he could at least refund me half of the labor charge or pay for half of it to be fixed else where. He said no, he would fix it for me free of charge. My parts are under warrenty so I just have to pay for the labor else where, which is $150.00 to replace the seals he damaged.Desired Settlement: I would like him to refund me at least half of the labor charge of $160.00. Because he damaged my seals putting them in and my truck was worse after he touched it.

Business

Response:

[redacted],