Koopers provided some of the worst customer service I have ever seen. Not only are there prices extreme, their personnel are rude and hostile. I took my boat in this winter to be winterized and when I questioned why their prices were so much higher than many others, the employee told me it was the way they did it and if I was unhappy I was free to take my business else where. He ripped up the invoice and never explained what made the process worth almost double the price of other places. Worst experience I have ever had and will never go back.
Koopers provided some of the worst customer service I have ever seen. Not only are there prices extreme, their personnel are rude and hostile. I took my boat in this winter to be winterized and when I questioned why their prices were so much higher than many others, the employee told me it was the way they did it and if I was unhappy I was free to take my business else where. He ripped up the invoice and never explained what made the process worth almost double the price of other places. Worst experience I have ever had and will never go back.