Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
* ***
When the customer called in, he was explaining his problem with a glass block window someone had installed some time in the past. I was trying to ascertain information about the problem by asking qualifying questions. That's when the customer told me to shut up and listen. At that point I ended the...
conversation by hanging up. He called back and asked to speak to my manager. I told him my name was Scott and that I was the owner. He didn't seem to care or believe it. He started yelling again at which point I promptly hung up. Being in business doesn't mean you get to be treated poorly by people with the threat of calling the Revdex.com. I have an impeccable record with the Revdex.com and work hard to maintain that reputation, It's unfair that someone like this can twist his story to make my company.......yes I am the owner, look bad. I think it is a travesty that the Revdex.com would even post this on their site without trying to weed through the stories and get the facts. I stand on my reputation. If I did business this way my rating would be poor, not A+.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
* ***
When the customer called in, he was explaining his problem with a glass block window someone had installed some time in the past. I was trying to ascertain information about the problem by asking qualifying questions. That's when the customer told me to shut up and listen. At that point I ended the...
conversation by hanging up. He called back and asked to speak to my manager. I told him my name was Scott and that I was the owner. He didn't seem to care or believe it. He started yelling again at which point I promptly hung up. Being in business doesn't mean you get to be treated poorly by people with the threat of calling the Revdex.com. I have an impeccable record with the Revdex.com and work hard to maintain that reputation, It's unfair that someone like this can twist his story to make my company.......yes I am the owner, look bad. I think it is a travesty that the Revdex.com would even post this on their site without trying to weed through the stories and get the facts. I stand on my reputation. If I did business this way my rating would be poor, not A+.