Kobe Japanese Restaurant

I'm sorry for the service , we try to put this party of people together very respectfully .We pull all the tables and chairs together ahead of times before the party arrive at PM, when they arrived everyone agree-ding and talking to each other , we have to wait until everyone settle down then
take the ordersSorry for the delay, the server was new and confuse with the order of Salmon collar and Salmon NIgiri , she said she thought they want to order cooked Salmon Collars that was cooked , but they want it raw, she did corrected it and order the right ones for customers, we are apologize for that we had correct the problem with the individual server so she could do better of service , She not used to take order of that many people in the party , and on Sunday she the only one available to work so we have to let here work , We also sorry for the Mac and Cheese , we will make fresh daily , We also want to give the gift certificate for them to come back to try again, please email us at *** to give us their address so we could mail out the Gift card , and thanks again for let us know *** ***

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
 
 
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