I had a toilet leak in October and since it was late at night I had to call an emergency number to fix it.
The next day I called my home warranty and they sent a plumber from Knight Plumbing.
The leak was fixed but there was water trapped in between the underfloor and the vinyl planks.
The guy (who barely spoke English and was in fact fired shortly after) came and didn't do anything. he didn't even kneel down to touch the floor, to assess the situation...he just told me to wait 1 week (1 WEEK!!!) and that the water would just go away.
Of course the water didn't just evaporate and by the time I called the water remediation company the damage was much more serious and mold had started to grow.
The water/mold remediation was performed and it cost me $990.
The plumber sent by Knight Plumbing poorly advised me and he caused a much deeper and worse damage.
I had a toilet leak in October and since it was late at night I had to call an emergency number to fix it.
The next day I called my home warranty and they sent a plumber from Knight Plumbing.
The leak was fixed but there was water trapped in between the underfloor and the vinyl planks.
The guy (who barely spoke English and was in fact fired shortly after) came and didn't do anything. he didn't even kneel down to touch the floor, to assess the situation...he just told me to wait 1 week (1 WEEK!!!) and that the water would just go away.
Of course the water didn't just evaporate and by the time I called the water remediation company the damage was much more serious and mold had started to grow.
The water/mold remediation was performed and it cost me $990.
The plumber sent by Knight Plumbing poorly advised me and he caused a much deeper and worse damage.