Kleydman Dermatology

Thank you for taking the time to share your experience with usWe apologize for the issue you have experienced pertaining to your visitI personally reached out to Joyce directly to make sure there is no misunderstanding and to address all her concerned related to her visit.As per the patients
statement, Joyce reached out to inquire about the groupon promotion related to Laser Genesis procedureUpon arrival patients are directed for a free consultation with cosmetic coordinatorWhen Joyce arrived there was a miscommunication with the front desk receptionist and as a result she was directed to see a physician for a medical visitAt that time patient received medical treatment and cosmetic consultation with a physicianDue to this confusion I have communicated to the patient we would write off her balance and she would not be responsible for the copay. I would like to sincerely apologize to the patient for miscommunication and hopefully we can retain her business.If we may be of further assistance in this matter, please do not hesitate to contact myself (Roman Gur)At Kleydman Dermatology we look forward serving and meeting every patient's needs. Sincerely,Roman G**
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]