Klatt Moving & Storage LLC

We have worked diligently with the *** *** *** in an attempt to resolve this matter as well as directly with *** ***The move did take a bit longer than estimated and for this we have apologized profusely, in an attempt to resolve this there have been several e-mails have
been sent to him explaining how bad we feel and that we would waive any additional charges to resolve this. I am somewhat perplexed on what he now wants us to do? *** didn't even pay the full amount of the estimateCan you please let me know what to do next and if this is going to tarnish our rating with the Revdex.com