Kit Reviews (4)
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Address: 217 Centre Street #170, New York, New York, United States, 10013
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Thanks for writing in to KitWe apologize for this inconvenience you've experiencedWe suppose there was an honest mistake with whoever signed up for an account on Kit accidentally typing in your email address instead of their ownBecause we are a small startup of just engineer and people total, we only support Safari and Chrome browserThe javascript error you experienced when trying to change your password was been due to you using Firefox browserIn any case, we have removed your email address from this accountOur apologies for the inconvenience you have experienced
We acknowledge your concerns and are taking steps to address
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Being a small stadoes not absolve any company from direct breaches of user privacy and security, which "***"'s incomplete website roll-out causedIf the company does not support various rather mainstream web browsers (Firefox is 16% of the market) but do support Safari (8%) and Chrome (60%), a warning stating as such on the website should be prominentNevertheless, life-critical security and privacy settings (such as password change) should be prioritized to function on all browsersThis is not simply the case of an image failing to load or some inconvenience enjoying their productI should also remind *** that failing to adopt an email authorization procedure is also negligent in this day in ageA free Wordpress blog offers this option in various web-form registration protocols, so *** should have easily offered this option before rolling out for public registration
Sincerely,
*** ***
Thanks for writing in to Kit. We apologize for this inconvenience you've experienced. We suppose there was an honest mistake with whoever signed up for an account on Kit accidentally typing in your email address instead of their own. Because we are a small startup of just 1 engineer and 4...
people total, we only support Safari and Chrome browser. The javascript error you experienced when trying to change your password was been due to you using Firefox browser. In any case, we have removed your email address from this account. Our apologies for the inconvenience you have experienced.