King County Sewer Drain & Plumbing

This customer has not made contact with us regarding a refundWe have no record of a phone call or emailWe installed a top of the line faucet at a discounted rate for this customerThis was also an emergency repair and she wasn't charged and after hours service feeWe will give her a $refund
to resolve this matter and drop the complaintThe extra charges were made due to an error by our merchant services when we ran the cardWe apologize for the inconvenienceIf you have any other questions or concerns please email or call us at 206-719-

Revdex.com:Actually, we do have records of our written requests for refund, as well as the business's unsatisfactory response. However, as long as they actually do make a refund at this time, we will close the complaint. We will not consider this resolved until the refund is received. Sincerely, [redacted]