KillerKurves Boutique LLC

Shopping with Killer Kurves was an awesome experience for meMy items came very quickly and fit perfectlyMy confidence is through the roof when I wear my waist trainerI will be telling all of my friend, family, and coworkers about their great service and amazing productThumbs up

In September 2015, I went online to order a product from Killer Kurves! After waiting day, I never received the product I reached out to the company with no response Therefore, in October, I reached out to my financial institution to have the charge reversed In December 2015, days later my card was re-charged and I still have not received the product I am disappointed that after several months no response to my email but they have accessed my account and withdrawn funds that do not belong to them

Revdex.com:At this time, I have not been contacted by KillerKurves Boutique LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Killer Kurves Shapewear has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

When I tried to communicate with you multiple times nothing was ever said about the package being "lost in the mail." Not once was that brought up as a issue, why is it now? It took month for me to even get responses. I followed the return policy to the T and that was not good enough. Why should I be forced to do business with a company that stole my money until I made a public issue out of it? You sending me another one wasn't even mentioned in the emails when I tried to ask for a refund a couple weeks ago. Stealing is against the law I followed the policy you put in place you did not follow your end of the agreement, this is a breech in the agreement on your part I want a refund. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by KillerKurves Boutique LLC regarding complaint ID [redacted].Sincerely,
[redacted]

Hello [redacted]Thank you for shopping with us we appreciate your patronage. We are sorry you have had this unfortunate experience. Upon looking into the matter we found that your exchange was shipped and delivered on December **, 2015. We are not sure why you are stating that you didn't recieve...

it.Perhaps the postal service lost that package or someone took it from your mailbox. To resolve the issue we can send out another package to you with a clip and zipurchase immediately. However as per the refund policy listed on our website we do not offer refunds under any circumstances. We hope this helps solve the problem.  Thank you again

Revdex.com:At this time, my complaint, ID [redacted] regarding Killer Kurves Shapewear has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by KillerKurves Boutique LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

When I tried to communicate with you multiple times nothing was ever said about the package being "lost in the mail." Not once was that brought up as a issue, why is it now? It took month for me to even get responses. I followed the return policy to the T and that was not good enough. Why should I be forced to do business with a company that stole my money until I made a public issue out of it? You sending me another one wasn't even mentioned in the emails when I tried to ask for a refund a couple weeks ago. Stealing is against the law I followed the policy you put in place you did not follow your end of the agreement, this is a breech in the agreement on your part I want a refund. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello [redacted]
Thank you for shopping with us we appreciate your patronage. We are sorry you have had this unfortunate experience. Upon looking into the matter we found that your exchange was shipped and delivered on December **, 2015. We are not sure why you are stating that you didn't...

recieve it.Perhaps the postal service lost that package or someone took it from your mailbox. To resolve the issue we can send out another package to you with a clip and zipurchase immediately. However as per the refund policy listed on our website we do not offer refunds under any circumstances. We hope this helps solve the problem.  Thank you again

Shopping with Killer Kurves was an awesome experience for me. My items came very quickly and fit perfectly. My confidence is through the roof when I wear my waist trainer. I will be telling all of my friend, family, and coworkers about their great service and amazing product. Thumbs up