Kilgore Carpet Co Valley Belt Road Brooklyn Hts., OH Re: Labor Tile Project – [redacted] Attn: [redacted] Revdex.com Euclid Avenue, 4th FlCleveland, OH Dear Ms***, In response to your letter dated May 30, (customer's comments) - Original project discussions did not include tile work to the ceilingWe confirmed the shower wall height was to be approximately 6' in heightTile work under the cabinets was never an issueThis work was included and doneEpoxy grout was never discussed with me ; it was brought up to my installer during the installationAs previously stated in my May 25th letter, all subfloor repair work materials were supplied by Kilgore Carpet, at no cost to the homeowner At the meeting that took place with my installer, myself & the homeowner, we were only shown the floor & wall tile and shower floor mosaic tileAt that meeting the following was confirmed – the concrete wall board & tub base would be set by others ; we were to address the install of a shower soap box/bar only ; metal edge guards would finish off the shower wall tile ; the question of the possibility of utilizing a bullnose finish was discussed – our comment “we can't price this out until we have the product in our hands, and this will be an extra”The homeowner said they understood thisThe plumber was originally to set the tub base and hang the wall boardAs this was not done, the homeowner asked us to address this work The ADD's to the project as noted in my letter of May 25, and the above details of this project are 100% correct and true Sincerely, KILGORE CARPET CO James *K [redacted] , President
Kilgore Carpet Co Valley Belt Road Brooklyn Hts., OH Re: Labor Tile Project – [redacted] Attn: [redacted] Revdex.com Euclid Avenue, 4th FlCleveland, OH Dear Ms***, In response to your letter dated May 30, (customer's comments) - Original project discussions did not include tile work to the ceilingWe confirmed the shower wall height was to be approximately 6' in heightTile work under the cabinets was never an issueThis work was included and doneEpoxy grout was never discussed with me ; it was brought up to my installer during the installationAs previously stated in my May 25th letter, all subfloor repair work materials were supplied by Kilgore Carpet, at no cost to the homeowner At the meeting that took place with my installer, myself & the homeowner, we were only shown the floor & wall tile and shower floor mosaic tileAt that meeting the following was confirmed – the concrete wall board & tub base would be set by others ; we were to address the install of a shower soap box/bar only ; metal edge guards would finish off the shower wall tile ; the question of the possibility of utilizing a bullnose finish was discussed – our comment “we can't price this out until we have the product in our hands, and this will be an extra”The homeowner said they understood thisThe plumber was originally to set the tub base and hang the wall boardAs this was not done, the homeowner asked us to address this work The ADD's to the project as noted in my letter of May 25, and the above details of this project are 100% correct and true Sincerely, KILGORE CARPET CO James *K [redacted] , President