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Kilcrease Construction

PO Box 58, Wildwood, Florida, United States, 34785-0058

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Kilcrease review
- [ ] I signed a $15,000.00 contract for an enclosed courtyard with Chuck Kilcrease who immediately subcontracted it to a unsupervised young man. So many, issues but the major one was the paver foundation was not prepared or graded properly so when it rained the water did not flow to the center drain they installed, it flooded my home entrance way. After 6 months of pleading to resolve the issue I threatened to file a complaint with the State, as suggested by the Sumter building department. Chuck sent a young family member worker, he dug up the dirt, installed an additional 20’ perimeter drain and then swept the excess dirt back into the new drain (when no one was looking-plugging it up) and then put the drain covers back on-unbelievable, I believe in spite. I’ll hire another company to fix the other issues. Chuck will take your money, not return calls and never question the quality of work his careless workers do...oh, don’t question him... rinsing out a cement wheel barrel on your lawn, “is called construction”. Have photos, videos and emails to support my Kilcrease nightmare. Elderly folks beware!

Very poor quality of work. They offer a warranty they don't honor.
Phone calls not returned. Very poor customer service!!
Consumer beware!

Kilcrease Construction Response • Apr 20, 2020

Customer is asking for work to be done that is not covered by her Warranty. We have fixed issue that was covered by warranty.

Customer Response • Apr 21, 2020

They installed a drain to keep water from entering our pre-existing lanai. The water doesn't go into the lanai but it needs to get pretty deep to go into the drain due to the drain being higher than the concrete. To get the drain to exit the birdcage, the cage door jamb was cut, leaving a 1/2 inch gap for lizards, bugs, etc. to enter the cage. We feel that the warranty should cover fixing it so the water doesn't have to get so deep to enter the drain or, at most, the gap should be fixed so that the cage is at least critter proof.

+1

They do poor work they claim they have a warranty. When you call them about the defective work they ignore. They do not return calls

Kilcrease Construction Response • Dec 30, 2019

Customers issue is being addressed under the warranty guidelines provided to the customer.

+1
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Address: PO Box 58, Wildwood, Florida, United States, 34785-0058

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