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KFC(Kentucky Fried Chicken)

1501 E Cumberland St, Lebanon, Pennsylvania, United States, 17042-8304

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KFC(Kentucky Fried Chicken) Reviews (%countItem)

For the second time in a row, we didn't receive all that we ordered. Today, my husband bought a meal that was supposed to come with sides. He went through the drive-thru. The sides were not in the bag. The last time he went to KFC, about a month ago, he ordered a bucket meal. When he got home, he discovered the sides were not there. He went back, and the manager on duty treated him as if he was lying.

Customer Response • Sep 21, 2018

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

Revdex.com:

At this time, I have not been contacted by KFC regarding complaint ID

Regards

KFC(Kentucky Fried Chicken) Response • Sep 24, 2018

I am very sorry this customer had a bad experience here at KFC and (unintelligible) is very troubling. I have no problem replacing the big box meal for $12.18. We will call customer tomorrow and offer qapology along with refund

Thank You,

Candi J

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Address: 1501 E Cumberland St, Lebanon, Pennsylvania, United States, 17042-8304

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