Key Roofing

Business responded to complaint See attached.Business response also copied and pasted below by Revdex.com staff 11/19/15.Lanene MMeslat Co., LPA Detroit RoadSuite 102.WestlakeOhio 44145-- Phone: (440) 899-Fax: (440) 360-• email: [email protected] November 16, Ms Melissa Trahanc/o Revdex.com Euclid Ave., 4th FLCleveland, OH 44115- Re: Rob C [redacted] Key RoofingDear MsTrahan: I apologize for the delay in responding to the letter addressed to my client on October 19, Please be advised that the undersigned represents Rob C [redacted] in the above-captioned matterPlease be further advised that my client did not offer to this consumer a 10-year warrantyAlso my client denies the work performed at the consumer's residence was not in a workmanlike manner, He does recall having spoke with her in the past and I believe that he, in fact, revisited the premises some years ago to address the consumers concernsHowever, my clients informs me that the consumer over the years has also permitted other workers to do work on her roof which has the effect of voiding any warranty that may have been in existenceThe remainder of the factual allegations are also denied especially as to the time sequenceFinally, I ask that you and or the consumer provide me with a copy of any documents she claims support her positioning this matterl specifically ask for a copy of the labor warranty she claims is in effectThank you for your anticipated courtesy and cooperation in this matterVery truly yours, Lanene MMeslat

Most, if not all, of that information is incorrectI would expect nothing less as MrC*** has been nothing but unprofessional and has been full of one excuse after another since I first spoke with him this SpringSince MrC*** has refused to cooperate with us although he should have had insurance as an installer and would only have to file a simple claim with his insurance company to settle this, we are forced to seek our own counsel in this matter and will pursue it further by those means. Revdex.com- Thank you for contacting MrC*** and forwarding his lawyers responseI was unaware he had a lawyer, but at least that gives us a contact person who may return our calls!

Business responded to complaint.  See attached.Business response also copied and pasted below by Revdex.com staff 11/19/15.Lanene M. Meslat Co., LPA 27070 Detroit Road. Suite 102.Westlake. Ohio 44145-2390 - Phone: (440) 899-7405 Fax: (440) 360-7468 • email: [email protected] November 16,...

2015 Ms Melissa Trahanc/o Revdex.com 2800 Euclid Ave., 4th FL. Cleveland, OH 44115-2408  Re: Rob C[redacted]. Key RoofingDear Ms. Trahan: I apologize for the delay in responding to the letter addressed to my client on October 19, 2015. Please be advised that the undersigned represents Rob C[redacted] in the above-captioned matter. Please be further advised that my client did not offer to this consumer a 10-year warranty. Also my client denies the work performed at the consumer's residence was not in a workmanlike manner, He does recall having spoke with her in the past and I believe that he, in fact, revisited the premises some years ago to address the consumers concerns. However, my clients informs me that the consumer over the years has also permitted other workers to do work on her roof which has the effect of voiding any warranty that may have been in existence. The remainder of the factual allegations are also denied especially as to the time sequence. Finally, I ask that you and or the consumer provide me with a copy of any documents she claims support her positioning this matter. l specifically ask for a copy of the labor warranty she claims is in effect. Thank you for your anticipated courtesy and cooperation in this matter. Very truly yours, Lanene M. Meslat