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Address: 18780 Deerfield Rd, Monument, Colorado, United States, 80132-8709
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When originally recommended to Medicare Without Boundaries, the original meeting and subsequent business relationship with *** ***, the owner/operator/representative of MWB, were conscientious, extremely helpful and informativeI was secure, having trusted my Medicare and insurance needs to someone who knew how to help me and did so, thoroughly and unconditionallyIn the year that followed, *** continued to be interested in answering questions and making certain that needed information was offered in a timely and professional mannerOver the following year, the past year, that has not been the case and has reached the point that a phone call is no longer returned, no matter how long you wait to call again, no matter how long you wait for a response at allAt least twice in past months, I've asked *** for a referral to someone else if he hasn't time or interest in being of help to me any longerThe first time, that question resulted in a return phone call within a week or soThe second time, there has not been any response for a month or moreVery regretful and sad about this turn of events, since I truly value ***'s knowledge, expertiseused to value his attention to details, personal courtesy and willingness to helpWould genuinely welcome a turn-back around in this very necessary and valuable business relationship!