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Kevin Smith Sports

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Kevin Smith Sports Reviews (2)

The cleaning service did not properly clean my house on August ***I immediately let Len C [redacted] know via email that I would be canceling service with his company because his staff did not clean my bathtub, toilet, shower tiles, and the glass table legs in my kitchenHe advertised that his business has a rotation schedule where particular rooms are given extra attention and more thoroughly cleanedI informed him that the bathroom was on rotation to be thoroughly cleaned that dayThe kitchen was also on rotation and they missed the glass table legs Len apologized, acknowledged that the service was unacceptable, and thanked me for my candid feedbackHe did not offer any resolutionDespite his acknowledgment that this service was unacceptable, he charged my (on file) credit card the full price I emailed him about being charged the full price for poor service on August ***He did not respond On September [redacted] I filled out a survey online about my poor experienceL

The cleaning service did not properly clean my house on August ***I immediately let Len C*** know via email that I would be canceling service with his company because his staff did not clean my bathtub, toilet, shower tiles, and the glass table legs in my kitchenHe advertised that his business has a rotation schedule where particular rooms are given extra attention and more thoroughly cleanedI informed him that the bathroom was on rotation to be thoroughly cleaned that dayThe kitchen was also on rotation and they missed the glass table legs
Len apologized, acknowledged that the service was unacceptable, and thanked me for my candid feedbackHe did not offer any resolutionDespite his acknowledgment that this service was unacceptable, he charged my (on file) credit card the full price
I emailed him about being charged the full price for poor service on August ***He did not respond
On September *** I filled out a survey online about my poor experienceL

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