Kesteloot Enterprises

I am rejecting this response because: The PTO was never in working conditionTheir mechanic told [redacted] they had worked on it

We are a Kubota ,Mccormick Tractor , and Grasshopper mower dealer  we also purchase tractors from many dealers in the US , this particular McCormick tractor came from a dealer out of state and when we receive a trade from a customer  or a purchased tractor our policy is run it through our...

inspection sheet to check out any issues with the unit. I have sent our check list as well along to see what it entails.   This tractor was sold as is no warranty in December 2015 in June we get a call the PTO does not work as [redacted] explains that is accurate, the whole point is it is a 2002 Model with 4557 hours on it , we did not do the work( inside)the transmission that was so called extremely poor quality , which I would have no idea as we don’t tear apart something that is working to see components in the transmission we did external  valve work and the tractor worked correctly when done per work order # 35187. As a business I cannot warranty tractors this age or hours , New tractors only carry 2 Year warranty  as you can see this unit was 15 years old, I felt very bad for the customer and that is why we sent 500.00 just for good faith but when a customer purchases equipment there is exposure to anything, to reduce that risk a customer must purchase new equipment, this tractor in car miles would be equivalent to 136,000 miles, just trying to show how the hours compare.    KEI  tries to be very thorough and honest on representing our equipment and  it is how we have grown our business to what it is today. When I buy used equipment I end up with some very large work orders but I know the person I am buying from  cannot possibly know some of the internal issues it is part of doing business. I don’t know if this is satisfactory or not but it is as honest as I can be about this situation. Thanks Tom Please let me know you received this   [redacted] Kesteloot [email protected] Kesteloot Enterprises, Inc. [redacted] Marshall, MN  56258 ###-###-#### or ###-###-#### www.kestelootenterprises.com

I am rejecting this response because: The PTO was never in working condition. Their mechanic told [redacted] they had worked on it.