Kern's Muffler Shop, Inc.

Here at Kern's, we pride ourselves on giving "Our Family" the customer; the ultimate experience in automotive careWe truly do apologize for the lack of communication and care regarding this vehicle at this timeDue to unforeseen circumstances, we ran into problems that required a little bit more
diagnosingTo get this situation resolved the Customer has the option of taking the vehicle to another facility for a diagnoses, and Kern's will cover the cost of the diagnosesOr the Customer can bring his vehicle back to Kern's so that we are able to reassess the problem in a more timely manner

Attached is the invoice from Kerns along with the transaction receipt to show payment for the services listed on the invoice