Kelly's Excavate, Concrete, Landscape

Initial Business Response /* (1000, 5, 2015/12/28) */
The *** per ticket fee is typical of the movie theatre industryThe fee promises a seat in the auditoriumIt does not promise a particular place in line
The ticket was provided as promised
Initial Consumer Rebuttal /* (3000, 7,
2015/12/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I provided proof of contract, where the promised seat was agreed to be provided on a first-come, first-served basisThis contract, which guarantees a place in line will be honored once had, was brokenMy problem is not that I was charged a ** fee per ticket, but that the contract was broken and that the service provided was not delivered as promised
Final Business Response /* (4000, 12, 2016/01/13) */
*** *** *** stated to the Revdex.com: that there is nothing more to sayShe was refunded the money
Final Consumer Response /* (4200, 14, 2016/01/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I believe this business is confusedThere has been no refund providedIf a refund was provided, please provide evidence, as my credit card statement does not reflect any pending credits related to this matter